Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Australia, Community, Corporate Evil, Creativity, Culture, Delusion, Education, Egovertising, Food For Thought, Imposter Syndrome, Individuality, Influencers, Management, Marketing, Marketing Fail, Mediocrity, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Professionalism, Reputation, Strategy, Sydney, Yahoo
A few weeks ago, I went to Sydney where I had the very real honour of spending a few days mentoring a bunch of talented people who were all relatively new to the industry.
One of the things that I heard from quite a few of them was the pressure they felt to build their reputation as a ‘thought leader’ on platforms like LinkedIn.
After telling them that a good 90% of what you read on there is nothing more than ego landfill [of which I am perfectly placed to make that statement given I’ve been spouting rubbish on the internet for over 20 years] … the reality is the best reputations are built on what you do, not what you say.
But I get it.
When you’re starting out, you’re desperate for professional acceptance and/or validation so you can find yourself blindly following whatever or whoever is currently popular amongst your peers – even more so if you’re based outside of the big cities where so much of the industry focus is concentrated.
Don’t get me wrong, I am not saying there is anything wrong with expressing your thoughts and ideas.
Frankly, it can be a brilliant way to learn, evolve and grow.
Hell, one of the best things about doing this blog for so long is seeing how some of my opinions have changed or been honed through the feedback/commentary/abuse I’ve received from so many people on here.
Of course, it helps that most were/are very smart and talented, but I fully acknowledge their input to my output has had a huge impact on what I do and how I think. But – and it’s a very big but – you only get real value out of expressing your thoughts and ideas if you’re doing it because [1] you want to – rather than feel you have to – and [2] you never adopt a tone of self-righteous, condescending, smugness.
If you do that, you may as well have a blinking neon sign over your head that screams, ‘Delusional, egotistical, blinkered dickhead’.
[I say ‘dickhead’ because, sadly, 95% of these sorts of people are men. White men.]
And yet, despite this, there’s still a hell-of-a-lot of people out there who adopt a tone that suggests they believe everything they do – and I mean EVERYTHING – is ‘unquestionably and undeniably right’ and anyone who dares to have a counter point of view, regardless of their experience, success or knowledge of their industries history, is automatically wrong.
A certain academic is a poster child for this sort of behaviour.
With these people, I always remember something my old man used to say, which was: “if someone needs to let others know how smart they are, they’re not that smart” – or said another way – if you meet someone who wants to be seen as a thought leader, they’re probably not and they probably won’t be.
Which is why the best advice I can give is to say ‘be you and no one else’.
I get the desire to feel like you belong.
I appreciate popularity has seemingly become more important than experience these days.
But if you ever feel pressured into writing on Linkedin because that’s what ‘thought leaders do’, remember this quote from Dennis Thatcher and save your energy for when you do have something to say or explore.
“It’s better to remain silent and be thought a fool than to speak and remove all doubt”.
Filed under: Advertising, Attitude & Aptitude, Authenticity, Comment, Consultants, Contribution, Creative Development, Creativity, Dance, Devious Strategy
After the relatively heavy post of yesterday, let’s go on a tangent that I am pretty certain even a protractor wouldn’t be able to measure.
This is a post about dance.
That’s 6 words I am pretty sure you never thought you’d read on here.
But the reality is, I am pretty besotted with dance, just like I am pretty besotted with anything when the person doing it is not only good at it, but is committed to being their best at it, in the moment they are doing it.
That’s more than just talent, that’s a commitment to your own representation and recently I saw the incredible Farrah Ozuuna Wilson, perform a masterclass in giving your all.
It was this.
Now it is pretty obvious Farrah Ozuuna Wilson is – among other things – a professional dancer, but my god, I must have watched this clip of her a hundred times.
I love it.
I love the moment she ‘switches’ from casual to fully committed.
She’s all in, take-no-prisoners, fierce as absolute fuck.
It’s beautiful, frightening, inspiring and exhausting all at the same time.
And yet you come away from it in awe …
Not just at her obvious talent, nor to the obvious hours, months and years she has put into being brilliant at her art … but to her dedication to ensuring when she performs, she will leave nothing to be second guessed or misinterpreted.
You may not like it.
You may not understand it.
But you sure-as-shit are going to know everything she did was her choice and decision.
And yet, you are in absolute no doubt she is enjoying herself.
Both in terms of the control she has over her entire body and the power she can create, generate and express with every part of it.
This is an athlete performing at the peak of their powers.
Unstoppable.
Unquestionable.
Playing to win, never to just get by.
Michael Jordan was the same.
A relentless desire to be great at all costs.
Never phoning it in. Never accepting good enough. Never just being interested.
And while that didn’t guarantee he’d always win, it did guarantee he was always committed to the core. And demanded that of those who were around him – because as amazing as he was, he still knew he needed them to raise their game to stand a chance of getting the result his standards and ambition needed.
And that’s why I love how Farrah dances, because we are witnessing seeing someone who respects their art and themselves enough to always go all in on all they do.
So if a bald, white, 54 year old – who has no dancing talent or experience – can see it, you can be sure people can tell the difference between a brand who means what they say or is spouting ‘purpose bollocks’ in the mistaken belief people can’t tell the difference or worse, their marketing team don’t know the difference.
The reality is truth is more than just what you say.
It’s also more than just what you do … even if it is following the rules someone else has said needs to be adhered to.
It is – as in most things in life – always about how you do it and that is never impacted by place, time or occasion.
There’s a lot we can learn from Farrah, and it’s transcends her incredible ability in dance.
Filed under: A Bit Of Inspiration, Advertising, Aspiration, Attitude & Aptitude, Career, Collaboration, Colleagues, Complicity, Confidence, Context, Creative Development, Creativity, Culture
A long time ago, I read an article about a former fashion executive who was talking about what he had learned in his life.
It was a powerful piece, because the individual had recently been diagnosed with terminal cancer and literally had 12 months to live.
I was young and can’t quite remember how I came across the article, but I remember 2 very significant quotes he gave that have stayed with me for decades.
The first was how he had always thought he would decide when to change jobs … until one day, he discovered he was going to be fired.
His point was that regardless what your title is, regardless how important you think you are and regardless how much power and influence you think you hold … you never decide when it’s time to leave a company, they do.
They may show it by firing you.
They may show it by choosing not to promote you.
They may show it by turning down your application for a vacation.
But one way or another – directly or indirectly – it’s the company who holds the power and the sooner we all realise this, the sooner we will, ironically, gain far more influence and power over our choices and decisions.
I say this because about a year ago, I said to my dear friend Paula Bloodworth, how I had recently realized what a pain-in-the-arse I must be as an employee.
She looked at me with an expression that said ‘No Shit’, until she said to me, “No Shit“.
That doesn’t mean I went out of my way to cause problems, it just means I had the attitude that for all the things I no doubt do badly, there’s no way someone is ever going to be able to say I haven’t given my all to make something great happen. Doesn’t mean I will always pull it off – far from it actually – but it does mean I’ll never back away the challenge and that I expect those around me to want to aim for the same standards as me.
Which sounds toxic-as-shit when you write it down, but just to be clear I’m fine with failing … I’m just not fine with ‘not trying’. Frankly, I haven’t got the time or patience to waste on that approach to life and I think part of the reason for that is because of reading that article many years ago.
Now I appreciate that sounds a convenient excuse to justify my attitude – and the truth is, there are/were many other factors that have driven me in my career, of which not being great at school exams is one of them – however I clearly remember how I felt when I read that article for the first time. In many ways, it triggered a ‘lightbulb’ moment in me, ensuring I would give as much time and energy as I could to make good things happen at the highest level while also having as many fingers in as many creative pies as I could.
Not just to learn, grow, explore and evolve … but also to help protect myself as best I could from the company politics, agendas and mismanagement I read were everywhere, whether you saw them or not.
Now whether this has worked out for me is for you to decide, but from a personal perspective, I am pretty sure the life I enjoy would not have happened without that approach … and that’s taking into account the huge amount of luck I’ve had along the way.
Which leads to the second thing the fashion exec said.
A thing that – in many ways is a byproduct of the first lesson, albeit something he was to discover for the very worst of reasons.
The importance of prioritization.
As I mentioned, this executive had been recently diagnosed with terminal cancer.
He didn’t have much time and didn’t want to waste any of it.
So he drew a a bunch of circles around each other – small to big, like a giant bullseye – and plotted the names of people he knew in different parts of the image. Names in the middle/bullseye were the people closest and most important to him … whereas those going further out, were less so.
This formed the basis of who he was going to spend and dedicate his remaining time with.
Anyone outside the first 2 circles were sent a letter, explaining his situation … thanking them for their relationship and saying that because of the limited time left, he would appreciate it if they did not take up any more of his time with goodbyes.
However for those in the inner circles – the people who meant the most to him – he dedicated his remaining time. Actively seeking to bathe in their presence and energy. Making sure everything that had to be said and shared was fully expressed.
In essence, he discovered that time was precious.
Now I am not dying – at least no faster than everyone else is, I hope – but I am reaching a period in my life where I am choosing to limit where my energies are spent. Not because I have less energy to express – in fact, thanks to getting healthy, I arguably have more than ever – but because I realise I want to ensure the people who matter most to me, truly feel how much they mean to me.
That is not saying they haven’t had that, but the older I get, the more it has become very important to me that they know it.
That does not mean I am not going to be there for anyone who wants to chat or ask advice.
That is also very important to me – and I say that as a grateful recipient, not just a questionable provider – however in the past few years, I realized I had been prioritizing others needs over the people who should be expecting it from me the most. Somewhere along the line, I had got things mixed up and that had led to a few people expecting me to fit in with their needs and never consider mine. Let me be very clear – it was never their fault – the fact is I had allowed it, but the realization was pretty uncomfortable for me because frankly, as much as I care for a lot of people, I love very few and it was time to reorg my time to ensure my focus was on them as my priority.
This is quite hard to write because it sounds like I am angry or upset at people – but I’m not. I am definitely angry and upset with myself but that’s it. Actually, that’s not true … I’m also pissed off at a particular person in NZ who I had gone out of my way to help – way before moving here – only to realise they were a complete user and I had been too slow/naive/generous to realise that until it was a bit late. That said, when I did, they were the one that had helped me realise that I needed to prioritize where my energy was spent.
Which is a long winded way to say that sometimes, it takes a long time to really learn a lesson. Or the whole lesson.
So while I will always be creatively ambitious.
While I will always be open to the new and interesting.
And while I’ll always be there for anyone who wants/needs to chat.
I’ll be prioritizing the people who are the reason I am able to do all of that.
Put simply, I’ll alway make time, I’ll always find time … but I can no longer just blindly give time.
Not now.
Which is why I hope the fashion exec who is the heart of this post – and is long gone now – somehow knows that his story impacted a life for a big part of their life. And I’ll be forever grateful to them for that.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Context, Creativity, Culture, Dad, Education, Effectiveness, Emotion, History, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, R/GA, Wieden+Kennedy
In his iconic Ted Talk speech, ‘Do Schools Kill Creativity’, the great Sir Ken Robinson wondered what Shakespear was like …
When he was a child …
At school …
In English class.
I still remember how it felt when I heard him say that, because frankly … I never had thought of Shakespear as a kid.
Hell, in many ways, I didn’t even think of him as a real person, as my only exposure to him had been through books and films … which all reinforces what the great Bob Greenberg, co-founder of R/GA, used to say, which was:
“People know you how they’re introduced to you”.
It seems obvious, but we continually forget it.
It’s why there’s a whole generation who know Jordan as a shoe brand more than an iconic basketballer … know Wieden+Kennedy as a brilliant ad agency rather than the outcome of two brilliant – but spotlight-reluctant – humans coming together to make anything but ‘ads’ … and know the Mona Lisa as a painting, rather than a portrait.
This last one is especially pertinent because I recently saw this …
… and yes, like Sir Ken’s comment on Shakespear, I was faced with the realization that the Mona Lisa was a person before a painting.
Too often we base our viewpoints on the mistaken belief that history only starts when we discover it … which may explain why there’s so much stuff spouted on Linkedin that suggests a person has just created something radical, when in reality it’s just a new take on an old lesson.
Which is why it may be useful if we all followed the advice my Dad always encouraged when exposed to something new.
In essence he asked himself – or others – 3 questions.
What do you know about them?
What do others know about them – that you don’t?
What can you know about them that will tell you who they are or how they got here?
It ensured he was always able to talk from the context of history and present … ensuring his viewpoint was grounded in truth but wrapped in modern contexts and perspectives. Which means, for someone who wasn’t a strategist, he was a fucking brilliant strategist.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, China, Chinese Culture, Creativity, Culture, Devious Strategy, Effectiveness, Imagination, Innovation, Perspective, Planning
I’ve written about something I call ‘devious strategy’ for a long time.
In essence, it’s the art of giving people what they want but in a way where they give you exactly what you need from them.
While I’ve covered a bunch of examples in the past – from how Daniel Radcliffe stopped the paparazzi photographing him each night after his theatre performance through to how singer Grace Slick, got Chick-fil-A to pay the LGBTQ+ community to lobby against themselves – the reality is the ultimate Champions of this strategic approach are without doubt, the Chinese Government.
Their ingenuity knows no bounds.
Sure, some of the reasons for this is not great … but let’s be honest, how they ensure people ask for receipts in restaurants so they can ensure they can get the correct amount of tax due to them, is sheer genius.
But I recently learned of a variant of this approach that is less about ‘achieving a favorable solution’ and more about ‘making the problem more difficult for people to ignore’ … and funnily enough, it also comes from the evil genius brains of government.
This time, from local government in Glasgow, Scotland.
Ladies and gentlemen, boys and girls … allow me to introduce you to Leverage Pettiness Strategy™, and before anyone tells me that’s bullshit, just remember our industry once gave an ‘effectiveness’ award to a supermarket chain for sales growth DURING COVID.
By that reckoning, changing the name of a road should win a Nobel Peace Prize.