Filed under: Advertising, Agency Culture, Attitude & Aptitude, Colenso, Linkedin, Planners, Planning, Standards, Strategy
I know I said there would be no more blog posts this week, but even though I’m away, I thought this might be an opportune time to post this.
[Or at least if I’ve not fucked up the WordPress auto-post feature]
Why?
Because this post will be the first thing anyone who stupidly comes to this blog will see for 4 days so I can see if my blog is more successful than Linkedin – where no one responded when I posted this on there a few weeks earlier. [except a strategist from the Netherlands and two from China, all of whom I massively appreciated took the time to show any interest whatsoever, even – if truth be told – they were more curious than up-for-it]
That said, I appreciate the real reason for all the silence in this corner of the World could be because the idea of working with me is the worst idea in the World [which is possible, I guess], or there are no strategists/senior strategists in NZ who want to move job … which would be kinda-awesome given how many in the global industry have lost their role following company ‘re-orgs’ … or all the 1-3 year strategists out there have left the industry because they didn’t get the training and support they wanted and were instead ‘outsourced’ to a for-profit outside org who told them to follow their system – regardless of category, client or situation – rather than help them find and express their own planning voice [maybe] … though I really, really it’s because Linkedin isn’t quite the professional platform it likes to think it is or pretend it is.
Guess we’ll find out.
So anyone who is into it – preferably in Australia or NZ – can either email me here or find out more about us here.
For what its worth, you’d be working with a brilliant and talented strategist in a team of brilliant and talented strategists … which is my way of saying you wouldn’t have to interact with me too much if that makes you feel any better. Haha.
So with that in mind, I’m going to go back into the shadows and wish you a good weekend …
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Career, Comment, Creativity, Culture, Dad, Fulfillment, Linkedin, Loyalty, Management, Marketing, Marketing Fail, Perspective, Planners, Relationships, Relevance, Reputation, Resonance, Respect, Standards, Strategy, Stubborness, Success, Talent
Every new year, people tend to re-evaluate their plans and ambitions.
What they’re doing.
What they want to do.
How they can achieve it.
How they can stop doing what they don’t want to do.
So given it’s still – just – the first month of 2025, I thought I’d try and help by offering some advice that may or may not be of use to anyone evaluating where they are or where they’re going in their career.
I appreciate this sort of thing can often come across as patronising or condescending as hell, so the way I’m approaching it is to simply give the 4 pieces of advice – out of all the advice I’ve received over the years, whether I asked for it out or not, haha – that I have genuinely found valuable, useful and usable.
1. Be known for being really, really good in up-to 3 specific areas of your job.
That could be the work you create. That could be for the new business you win. That could be for how you can deal with problem clients. In many ways, it doesn’t matter … you just need to build your reputation around some specific things rather than try to be known for everything.
2. Make sure you do things of significance in your current role rather than always having to refer to something you did in the past.
By that I mean don’t think you can sit on your laurels because you achieved something of note at one point in your career. Reputation – at least one with contemporary value and momentum – is forged by repetition rather than singularity.
3. If you want to earn money, focus on being good at one or more of the 3 ‘R’s’.
While it would be nice to think you move up the career and salary ladder by performing well in your job, the reality is companies place disproportionate value on 3 things.
Relevance: your reputation is in areas that are enjoying a period of commercial topicality.
Relationships: you have close connections with people in positions of commercial significance or importance.
Responsibility: you are willing to deal with complex or sensitive issues. Or said another way, you are OK with letting people go.
[Note: As someone who has experienced this from both sides, there are ways to let people go that are far more humane than many approach it. At the heart of that is focusing on transparency and sensitivity … so study how to do it, it makes a difference for the person it relates to. Still won’t be good, but it can be a whole lot less bad]
4. If you wait for perfect, you will wait forever.
This is ultimately about being proactive. Making good things happen rather than hoping they will. That does not mean cheating, manipulating or acting in stupid ways … it’s about using your impatience and/or frustration to actively learn, evolve and engage with those who can help you move forward. Said another way, it’s about taking responsibility for what you want to have happen rather than complain something didn’t – which helps explains why I’ve always adopted the attitude that if you’re open to everything, anything can happen. And I’ve been lucky enough to prove that approach works. Again and again.
That’s it.
4 simple pieces of advice that – along with ‘learn from winners, not players’ – have had more influence over how I have approached my career than almost everything else put together.
Whether you find that valuable is dependent on your context and whether you think I have had a career of value … but for a bloke from Nottingham who didn’t go to university and didn’t do very well in his school exams, I think I am doing OK.
[Note, present tense, not past – ha]
The best thing about this advice is that I was given it early enough in my career that I could embrace it and adopt it in my choices and behaviours. But even better than that, I was given it by someone who had truly achieved in theirs.
I should point out they didn’t say it with arrogance or bravado.
They also didn’t say it with an attitude that it would be easy to achieve.
They said it because – for some reason – they believed in me and wanted the best for me.
And while it offers no guarantee for success – and still requires large dollops of luck along the way – it has served me well.
While I’m firmly of the belief that the best advice for your own development is to learn from your our own successes, failures and fucked-up choices, I pass these points on because I’m fed up of reading certain individuals [some who have achieved certain degrees of success, by whatever criteria you wish to allocate to them, and some who have most definitely not] suggest the best way to experience career growth is through the blind adoption of their ‘for-profit’ tools, products, services and training … which begs the question, whose career development are those people really focused on?
As my old man used to say, knowledge may be power … but adherence is conceding control.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Complicity, Confidence, Context, Creative Development, Creativity, Culture, Differentiation, Distinction, Effectiveness, Innovation, Insight, Linkedin, Marketing, Marketing Fail, Mediocrity, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Relevance, Standards, Strategy, Trust, Wieden+Kennedy
There is a lot of talk about a new term in marketing, called ‘UBR’.
UBR stands for Universal Buying Reason and there’s a lot of people seemingly wetting their pants over it. In essence, UBR is when a brand owns a position within a category that arguably, anyone within that category could have had, but they were first or the most consistent or invested in making it their or were simply, the biggest spenders behind it.
If you’re thinking this is not exactly new, you’d be right … but many people seem to be more obsessed with being associated with new terminologies or methodologies than actually making stuff that pushes brands and business to new places.
That’s why UBR feels like the next terminology trope in a long line of terminology tropes …
Brand Assets.
Brand Eco-Systems.
Global Human Truths.
Overly simplicitic labels that promote conformity under the guise of effectiveness or efficiency.
[And yes, I know Dan Wieden used to talk about Global Human Truths … and as I told him, he was wrong. Because while all Mum’s may love their kids, a Mum in Wuhan shows it in very different ways than a Mum in Washington, and to ignore that nuance is to ignore truth for convenience and complicity. And as anyone worth their salt will tell you, often it’s the nuance that is the difference between doing things for people or about them]
Of course, like all trope trends, there’s some value in what is being said about UBR – after all, its hardly a new concept given countless brands and categories have used this approach for literally decades, from alcohol to jewellery.
But what some of the people pushing UBR are seemingly forgetting – or not understanding – is that even at the most functional level of category marketing, it requires depth and consideration to fully release its potential … and frankly the lack of discussion about that highlights the industries obsession with providing clients with easy answers/solutions rather than encouraging/pushing/provoking them to appreciate the rewards [and shareholder benefit, let alone expectation] of putting in the hard work to identify how they can consistently build their value, role and position.
What scares me most is that some of the people ‘fluffing UBR’ – but thankfully not all – are in jobs where they’re paid to help clients with their business … and yet they talk in incredibly generalistic and simplistic terms about something that has context and complexity.
Where the hell is their objectivity?
Where is the understanding?
Where is the nuance?
It all feels like a desperate play to be seen as an industry thought leader, where the goal is to highjack whatever seems to be getting industry traction and then aligning themselves to it.
What’s worse is we’ve seen how this approach works as more and more people value and aspire speed and status over substance and experience … and I don’t really care that makes me sound old, because it actually has nothing to do with age, and everything to do with valuing what our industry can do when we do it with craft, understanding and ambition.
What sums it all up [for me] is how one of the brands the UBR advocates bang on about is Tesco’s.
I get why, because on face value, Tesco’s is a supermarket like every other supermarket.
But …
All it takes is a quick look at Tesco’s history – from their foundation in 1919 through to the many acts and actions they’ve embraced and led over 100 years, from the ‘computers for schools’ program to challenging EU law to give their customers access to products at the same price as their European cousins and a million things in-between – and they’d see the ‘Every Little Helps’ position is not something ‘anyone’ could say, but something far more specific to them specifically … something they’ve continually reinforced and invested in through retail, customer and cultural innovation as opposed to just the repetition of a category trope.
It’s yet another example of people needing to know their history before they can claim they’re creators of it.
Or – said another way – why clients and the industry at large, need to get back to valuing those who have DONE and DO shit, rather than just talk it … regardless how popular or well-meaning they may be.
[OK, ‘talking shit’ is harsh, but it sounded good in that sentence, so forgive me]
Don’t get me wrong, I’m all for pushing knowledge and possibilities, I’m just not for people putting lipstick on a dead sheep and calling it Ms World.
And don’t get me started on how many of these people are ultimately downplaying someone else’s creative excellence to make it all about them.
Wow, that’s like a rant from 2010. Felt good. Thanks industry trope for waking me up.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Authenticity, Communication Strategy, Confidence, Corporate Evil, Culture, Effectiveness, Linkedin, Marketing, Marketing Fail, Mediocrity, Professionalism
Did you have a good Valentine’s Day?
Did you get loads of cards … flowers … money?
Nah, neither did I and frankly, I’m still in shock at how positive I was about it so let’s get back to normal with a rant.
About Linkedin.
Specifically people on Linkedin who seem to think they can do whatever the fuck they want.
I’ve come to the realisation that Linkedin is full of people who used to write posts in early Facebook days that said, ‘like this post if you want to end World hunger’.
I say that because the modern equivalent is when someone stupidly accepts an invitation and within a second, they’re in your ‘inbox’ flogging their advice and/or services and expecting you to want to desperately book a meeting with them to hand over your cash.
Except their emails tend to have a couple of fatal flaws.
They often have absolutely nothing to do with what you do.
Or they have everything to do with what you do, but they don’t realise that.
And they are written with such an attempt at casual professionalism, you know the same email has been received by 10,000 people that day.
Recently I got one within minutes – LITERALLY MINUTES – of absent-mindedly accepting a request.
It said this:
God, I have so many issues with this.
Even the first paragraph pisses me off.
Yes … I do mind them asking me that question. Any question.
I especially mind that they don’t give a fuck because they just launched into it anyway.
And then there’s a matter of that question.
That patronising, overly-simplistic, bullshit question that’s expressed with the sort of casual confidence of an arrogant junior planner who spouts all over Linkedin that they know the answers to why every brand is/isn’t successful, despite having never worked on them, their competitor or their category and yet they still don’t find that a hinderance to talking like they’re the CEO of the brand and their ‘newsletter’ [which claims to be read by people working at major brands, despite the fact it’s likely the intern] holds the secrets to untold fortune so you really should sign up for it NOW.
Breeeeeeeeathe.
And then after that question is their follow up ‘facts’.
And I haven’t even started on the fact what they’re saying is literally my job and frankly, its more insulting than the time I met Phoebe Philo of Celine fame wearing a T-shirt with my cats face on it. Despite her being a bloody awesome and beautiful cat.
I cannot tell you how much I hate this shit.
How over I am of all this bollocks.
Because while I’m all for people having a go, at least put in a bit of effort.
By all means fail gloriously but don’t do it because you’re lazy as fuck.
Jesus, I’m more professional than these fuckers.
Me.
And I went to a meeting with Phil Knight wearing a pair of Birkenstocks.
And as laughable as that, it’s still not as funny as getting an unsolicited email from someone proudly proclaiming they can help me get ‘a deeper understanding of my customers’ while inadvertently demonstrating how they have absolutely zero fucking understanding of the person they’ve just peddled their bullshit too.
Linkedin is kinda-of like reality TV for me these days.
Tears.
Drama.
Fantasy.
Competition.
Blatant self promotion.
It’s amazing … making an episode of Love Island look tame in comparison.
Of course, ‘professional’ is the last word the platform should use, because it’s anything but … promoting all sorts of bad behaviour – from anger and division to judgement and big talking.
And while normally this sort of behaviour is toxic as shit [and still can be to be honest], once you realise the people acting or reacting this way are tragically trying to be a version of stupid peoples, clever people – like Andrew Tate or Jordan Peterson or even Trump – it’s hilarious.
I say ‘hilarious’, but that’s only because the level of delusion that’s being spouted on there has reached such bible-standards, that you expect them to claim they can part the sea.
My friend Armando Potter wrote about these people not too long ago – with some incredible examples. No wonder Andy once said of the claims of the people on LinkedIn,
“I’ve seen less fiction in a library”.