Filed under: A Bit Of Inspiration, Attitude & Aptitude, Community, Context, Creativity, Culture, Emotion, Empathy, Happiness, Harmony, Humanity, Inclusion, Japan, Love, Perspective, Resonance, Respect
Over the years, my wife has told me all she wants me to do is listen to her when she faces challenges, rather than try and fix them for her.
I suspect she is not the only woman who has had this conversation with a man.
And while she knows the reason we do it is out of love, she finds it annoying-as-fuck.
Fortunately we’ve been together so long that its finally got in my thick skull, hence I now listen rather than automatically run to ‘fix’ mode.
The point of this is that I think a lot of advertising needs to adopt this trait.
Too often we think we can solve everything.
Marketing.
Politics.
Poverty.
World hunger.
You name it, our ego believes it can solve it.
But there’s something quite magical in embracing problems rather than trying to solve – or go around them.
Sure, we’re paid to help clients move forward … but that doesn’t always have to be from tackling issues head-on … sometimes, it comes from realizing some problems don’t – or can’t – be solved.
Recently I read something that embodies this perfectly.
A ‘solution’ that doesn’t fix the issue, but deals with it with dignity and grace.
It’s not unique, I’ve seen things like this before and have written about some in the past … but where they tended to be addressing issues in a private environment – such as care homes and parks in the Netherlands – this is something where the public are actively encouraged to be part of the solution.
Except it’s more than that.
Because they benefit as well.
In connection. In understanding and – at a time where there seems to be less of it about – in humanity.
It’s not just magical and beautiful, it’s important. For everyone.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Comment, Communication Strategy, Creative Development, Creativity, Culture, Emotion, Empathy, Humanity, Relationships, Relevance, Resonance, Respect
As its the start of a new week, in the first month of a new year … it’s pretty safe to say we can expect another year of endless ego, humble-bragging and self-righteous bullshit … and that’s just the stuff you get from me.
So while I am the last person you’d expect this to come from, I thought I’d use this post to try and remind us what professionalism really is … why we desperately need to treat people as humans rather than ‘consumers’ … and why a job well done doesn’t mean having/creating/using AI driven, friction free, optimised sales funnels, powered by parity brand assets … meaningless marketing practice certificates … grandiose PR statements … and endless statements about all the awards we ‘won’ from increasingly obscure media publishers. [not forgetting all the posts we put on all social media platforms telling everyone about them, while conveniently choosing to ignore how actively we were involved in lobbying for them]
And how will I do that exactly? With this:
You’re welcome.
Here’s to having a good week.
And a less bullshit producing/polluting new year.
Filed under: A Bit Of Inspiration, Advertising, Airports, Art, Attitude & Aptitude, Australia, Authenticity, Childhood, Comment, Content, Context, Creative Brief, Creative Development, Creativity, Culture, Empathy, Fake Attitude, Humanity, Imagination, Marketing, Marketing Fail, Mediocrity, Point Of View, Provocative, Qantas, Relevance, Reputation, Resonance, Respect
Many years ago – 2009 to be precise – I wrote a take down of Qantas, the Australian Airline.
It wasn’t about their experience or service which – back then – were pretty good, certainly much better than they are today. No, it was about the lyrics to their ‘iconic’ song, ‘Still Call Australia Home‘.
Now I appreciate I’m a Brit.
I appreciate that, at the time, I had an agency called Cynic, so was full of piss and vinegar.
I even appreciate – as my Aussie wife reinforced to me in no uncertain terms – that the song and Qantas’ advertising was pretty special for Aussies so maybe I should shut the fuck up.
And that is good advice. Except 15 years later, I’ve decided to come back with a comeback.
You see recently I saw an ad for another Australian icon …
The difference being this one is worthy of that label annnnnnd – even more significantly – they’ve made a piece of advertising that ignites all the emotion, pride and Australian spirit that Qantas would possibly sacrifice their ‘never had a crash’ reputation, to achieve.
[Please note, this is simply to emphasise the point. I get it’s not a great turn of phrase. And I obviously don’t mean it. So if you prefer, simply replace it with: “… that Qantas would allow themselves to be embroiled in even more financial scandal, to achieve”. Better? Oh god … there’s no pleasing some people is there!]
Anyway, if you’re wondering what I’m talking about, it’s this from the Sydney Opera House for their 50th anniversary.
[Though while it’s being shared a lot at the moment, it actually came out about 8 months ago]
I love it.
I love it so much it made a cynical Brit emotional.
Sure, I have an Aussie wife … a ½ Aussie son … Australian residency and was even a member of the audience in a couple of the historic scenes they show in the film … but I’ve never, ever felt that way about a Qantas ad.
Not once.
Hell, I don’t even like Tim Minchin – the guy who leads every thing in the ad – and yet I still felt connected to the spot.
Part of it could be because The Opera House was to me, a symbol of Australia, decades before I moved there.
I still remember how overawed and overwhelmed I was when I first saw it for real. This incredible place whose image had been burned into my mind from years of seeing it on TV shows, in magazine articles or just everyday imagery.
But it’s more than that, it’s what the place signifies.
The story that underpins the whole film.
A true story.
One where the quest to do something different triumphs over the demands to control and conform. An ode to the majesty of imagination and art rather than the adherence of tradition and regulation.
It all feels – ignoring the fact the Opera House was designed by the Dane, Jørn Utzon – much closer to the ‘Aussie spirit’ than anything Qantas has ever done.
A salute to those who wish to push and challenge rather than seek the comfort of being back ‘where they’re comfortable’.
Now I appreciate that maybe that spirit is more confined to the past than the present.
One look at how the vote for ‘The Voice’ turned out reveals comfort, convenience and control are the words of the day.
But that aside, it’s a very special film.
Helped by the fact the Opera House is a very special place.
Not just for Australia, but for anyone who hopes for something a bit more.
A bit more personal.
A bit more emotional.
A bit more wonderful.
And if you need any more reason why you should love the Opera House far, far more than Qantas … let me tell you, even the Opera House’s cheapest seats offer more leg room than pretty much anything you’ll get on that airline.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Communication Strategy, Content, Context, Creativity, Culture, Diversity, Egovertising, Emotion, Empathy, Fear, Fragrance, Human Goodness, Humanity, Management, Men, Perfume, Planners, Planners Making A Complete Tit Of Themselves And Bless, Planning, Prejudice, Professionalism, Provocative, Relevance, Resonance, Respect
So this is the last post for a week as I’m travelling for work.
I know … I know …
And while you may claim it’s another freebie holiday, it really is work. Albeit this time, it’s work that is mental in terms of crazy and exiting … which I hope I can talk about someday as it’s definitely one of those moments I’d like everyone to know about because its huuuuuuuuge bragging rights, hahaha.
Anyway, given I’ve probably already screwed my NDA, let’s get on with this post shall we?
A while back I wrote a post about the fragrance naming of Tom Ford. Specifically, the ‘Vanilla Sex’ variant.
Someone commented they found it interesting that I – and likely all men – would immediately interpret this as ‘boring/average sex’ when vanilla is the most universally accessible scent so it could easily mean the scent represented ‘sweet smelling sex’.
I responded by saying that while it is true vanilla is the most universally accessible scent, it is also widely accepted that using that word in association with ‘sex’ had very different connotations … and that interpretation had nothing to do with gender, but maybe age.
They deleted their comment.
I am unsure why they did, but I can guess and that is disappointing.
Of course, I appreciate men make A LOT of interpretations, associations, and confident claims about things they know little about. They are the undisputed champions of arrogant stupidity.
I also appreciate get utterly fucked that is … especially when they wade into subject matters that exclusively revolve around women, or more associated with women or people who identify as a woman.
You see it a lot – in fact, it happened to one of the brilliant members of my team last week – Meg – when she wrote something on Linkedin about a Bumble campaign … and was immediately hit with men not just telling her she was wrong, but then telling her what she should be thinking.
Which is why when that shit happens, they need to be called out.
But when that isn’t the case – or you realise it isn’t – then deleting your involvement doesn’t help.
Of course I get why people do it … but it doesn’t help build connections, understanding and bridges.
And frankly, we need more of that.
The divide in our industry is insane.
People are actively looking for the wrong in what others say or interpreting any alternative perspective as a personal attack.
OK, sometimes that is justified, especially on platforms like Linkedin … but not always.
The reality is people make mistakes.
We all do.
Hell, in the league table of misadventure, I would definitely be in the top 10.
But the key – at least for me – is about context and intent and my belief is the vast majority of people don’t want to be assholes. More than that, they want to actively learn and grow.
Now I appreciate it may not always seem that way … I get some people are trolls who, for reasons I will never really understand, get off on being violent with their words on all platforms of social media [though it confuses me even more when they do it on Linkedin, given we can see who they are], but I’m pretty sure most people aren’t like that. I think most people are decent but that can only be seen when there is an openness and calmness to debate and discussion. From both sides of the debate.
Sadly, men also find this incredibly difficult to achieve.
Especially men who seem able to permanently reside on the social media platforms.
And while some of them are egotistical, judgemental pricks – literally and metaphorically – the majority aren’t and that is why I feel the best way we can help the industry unite and evolve is if we lose the ego and apologise when we’re wrong and not gloat like dicks when we’re right.
To actively encourage and embrace the new, even if we don’t understand it.
To be open to challenges but in the spirit of curiosity and growth rather than destruction.
And to be open to be wrong and own it rather than try to disown it.
Of course, this is a two-way street, but given men are probably the reason for the vast majority of this behaviour – or ‘normalizing’ it – it’s only fair we take the lead in trying to change it.
Or said another way … take the lead in creating the conditions that let everyone else feel safe to discuss, debate and disagree.
And while that may sound very fucking Disney – especially from me – the reality is if we don’t do that, then for all the cleverness we claim our discipline offers– we’re showing we’re not that smart.
Worse, we’re acting as a barrier to brilliant people entering the industry, wanting to enter the industry or being able to thrive in it.
And yes, I appreciate how ridiculous the heaviness of this post is given it was inspired by a comment about a perfume called Vanilla Sex … but sometimes the craziest things create crazy outcomes.
Which is why maybe Tom Ford could launch a perfume for the strategy discipline entitled ‘vanilla debate … a scent designed to put our focus on creating work that leaves a lasting aroma rather than a discipline that’s starting to smell a bit like a sewer.
And with that, I’ll see you on June 4th, because – bizarrely – New Zealand has a day off on the 3rd for King Charles birthday. Which is great, but also stupid given what Colonialism did to the rightful people of this land. But before I digress into another rant, I’ll leave you with one teeny bit of information about the 4th June. And that is it will be 8 days before my birthday … so if you send your cheques now, they should reach NZ just in time for my special day.
You’re welcome.
See you soon.
Filed under: Attitude & Aptitude, Dad, Daddyhood, Death, Emotion, Empathy, Family, Fatherhood, Humanity, Jill, Love, Mum, Mum & Dad, Otis, Parents
A while back, I saw a tweet by the incredible Alison Moyet, quoting CS Lewis.
It was this:
It captivated me. Both for how beautifully it is expressed and how true it is. At least to me.
You see the older I get, the more I realise the phrase ‘everything happens for a reason’ is the perfect encapsulation of how life is.
Whoever we are, wherever we live, we experience a rollercoaster of emotions.
Good, bad, scary, sad … you name it, we go through so many of them each and every day.
In many cases, they’re but a temporary moment in a day full of temporary moments. But occasionally, they can be something that leaves a lasting scar … a scar that transcends all that has gone before and shapes all that comes after.
That doesn’t mean it’s always bad, far from it. But it does mean that it is the start of a period of your life where it creates a lens of how you see and live life.
What is interesting is that while you are living through it – and think you have clarity because of it – the reality is we often only get understanding of why something happened with time.
Not that we realise that at the time, sometimes it can take decades … however even though we may stlil find what occurred unfair or unjust, there is a sense of enlightnment because of it.
The feeling that everything finally and suddenly makes sense.
Of course, that can also trigger disturbance inside you all over again … because you discover the scar you thought had healed, was just hiding … but it does have this amazing affect of revealing something you had not seen.
And that’s why that CS Lewis quote hit me so hard.
Because I went through some of that, especially when my Dad died.
I was full of anger and anguish.
Tears and tantrums.
At a loss for what to do or how we had got to this point … even though Dad’s journey to death was over years, rather than days.
And then a decade later – on the eve of my birthday – something happened where the byproduct of that experience was that I learned the last 10 years of my life had been spent in mourning.
Which had been a byproduct of denying my Dad’s health reality for years.
Not due to stupidity, but a need to survive.
To think it was not going to be the end – even though my wonderful Mum tried to gently get me to acknowledge the reality of his ill-health.
And what she did … and what this enlightnement did … and what my wife and Otis did ultimately led to me being able to better handle the tragedy when Mum died, 16 years later.
I was still devastated.
I still had anger and anguish.
But this time, because I knew why, it let me move forward … so I could focus on her wonderfulness, not get lost in the injustice of her passing.
It’s why I think it is so important to talk about death.
Fuck it, it’s why I think it is so important to talk, fullstop.
Not the mindless shit, but to make time for the personal and important shit … because nothing shows love and generosity than ensuring someone you care about doesn’t lose decades of themselves because of things they wish they knew or things they wish they’d said.