The Musings Of An Opinionated Sod [Help Me Grow!]


Layer Cake …

I was talking to a couple of mates recently.

Both of them are a couple of incredibly talented, highly regarded, multi-award winning creatives and they were asking me what it was like working in NZ.

As we were chatting we came to a revelation about what was causing the decline in advertising standards.

This is a topic that has been debated a lot over the years with a myriad of possible causes. But with the experience I have seen in NZ – plus the experience I have working directly with a number of famous bands and billionaires – we realised there was actually an underlying cause that trumped all other considerations.

It’s not digital.
It’s not consultants.
It’s not holding companies.
It’s not eco-systems or playbooks.
It’s not the wild inflation of strategists.
It’s not cost.
It’s not effectiveness.
It’s not in-house alternatives.
It’s not direct-to-consumers.
It’s not data.
It’s not rational messaging.

It’s the layers within companies.

The multitude of people everything has to go through and be approved by.

Might be on the client side.
Might be on the agency side.
Might be on both sides … but each layer is like a mini-focus group where ‘success’ is when the representative of that particular layer feels something can then be passed on to the next person in their group without it making them look foolish for their decision or choice.

And as the work passes each layer, the work gets diluted or chipped away until the ultimate decision maker gets to see something that is a pale shadow of what was originally intended.

An object that is a trophy to self preservation rather than potency and truth.

And as companies and agencies have grown in their complexity, the work has faced more layers and opinions. Doesn’t matter if you’re independent or part of the most networked agency/company in the history of networked agency/companies … the decline of creative standards is down to the number of organisational layers that now exists within companies.

And why has this happened?

Well, part of it is because of complexity, but the main part is because companies have got into this mad position where the only way they can grant a significant payrise is if the person is promoted.

So we’re in this mad situation where we have increased layers, headcount and complexity simply because we have viewed money as something commensurate with promotion rather than quality.

Now I appreciate you could argue promotion is a sign of quality – but I don’t think that’s right.

Being good at something doesn’t automatically mean you will be good at something more senior. Hell, there’s a lot of people who don’t even want to do something else. They just want to do what they love and they’re happy at.

I remember at Wieden where – for one mad minute – they thought I’d make a good MD.

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA.

They didn’t come to their senses even when I told them I wasn’t even the MD of cynic … and that was a company I actually founded.

I didn’t want to be an MD.
I wasn’t interested in being an MD.
I just wanted to do what I loved and was good at.

And while they finally came to their senses [good call, Luhr, as usual] the reality is a lot of companies have a bunch of layers simply because they needed to promote someone to justify a payrise.

And before you know it, every task has to go through multitudes of layers … where most are designed to dull an idea rather than sharpen it.

While I don’t know this for a fact, I would guess the companies or agencies who are doing the most interesting work … the stuff that attracts culture rather than chases them down then beats them into submission … are the ones where they deal with the ultimate decision maker.

We get to do a lot of that in NZ.

I definitely get to do that with Metallica, Gentle Monster and the GTA team.

And the difference is huge.

Because while some of these clients are genuinely exceptional – especially when I’m talking to the founders of the organisations because that gives them a level of power and authority most other clients could never hope to get – I imagine a lot of the others are no different to the clients everyone who reads this blog deals with in London or New York or Tokyo everyday.

It’s just the big difference is instead of work having to appease the comments and judgement of 20 different people, it only has to agree with 4 … so the idea that gets made resembles the idea on the table to a much greater extent.

So next time you have a client that talks about wanting great work, don’t talk to them in terms of what processes, systems or people you can add to the mix, talk about what both parties need to take away.

Because if you want the work to be potent, kill the layers of filtration.



Let Them Be Fragile Around You, Not Defining You …

Once upon a time I worked with a male creative who was one of the most sexist pricks I’ve ever met. He was condescending, patronising and – even worse – did all they could to stand in the way of female talent.

There was one situation where he actively tried to stop me from hiring one of the best planners in the World simply because she was a woman … knew more about sport than him and was much better at it as well.

He tried so hard to find fault with her, when all the time he was revealing his fragile ego.

And while I dealt with him – resulting in us hiring this brilliant planner who has gone on to have the sort of career most people could only ever dream of having – the fact is, her career could have been severely undermined if he had got his way.

What makes it worse is he is a loving father of daughters.

If anyone should be treating female talent with respect and encouragement – surely it should be someone with 2 daughters of their own. But then I remembered watching the ex-Prime Minister of Iceland – Vigdís Finnbogadottir – in Michael Moore’s documentary, ‘Where To Invade Next’ who explained things perfectly.

“While men would never want another man standing in the way of their daughters career potential, that attitude only extends to their daughter … not women in general”.

Of course she’s right.

That’s what’s so fucked up. Especially about men.

As is the vernacular they use to describe female colleagues.

Calling them emotional.

Fragile.

Weak.

And while I would rather work with an emotional, sensitive and compassionate person any day of the weak, the fact is women are way stronger than the vast majority of men I know.

Fuck, my wife has shown more courage than I could ever hope to muster.

From saying yes to moving countries with a man she had only known for 6 weeks to carrying our kid for 9 months and then PUSHING HIM OUT to just embracing every challenge that has been put in her way … everything about her is stronger than Superman and more inspiring than any Nike spot. [Sorry Swoosh, you know I still love you]

Then there’s the fact the vast majority of female leaders [of which there’s still too few] actively bring their whole team along with them versus a lot of men, who just want to take themselves forward.

And yet, despite all this, women continually face gender devaluation by many men – specifically white men – which is why I bloody love the poster at the top of this post designed by the brilliant Kat at Colenso designed from this amazing quote by Rahul Singh Rathour.

Which is why I hope women embrace being fragile like a bomb … because it means those around them will fear them rather than them having to fear those around them.



The Commercial Value Of Craft …

Craft.

I’ve written a bunch about it over the years.

Like here.

Or this.

And in all cases, I’ve talked about the power.

The value.

The devaluation of its importance by clients and agencies.

I swear to god, the loss of craft coincided with the moment agencies decided they didn’t want to be art schools and wanted to be an MBA class instead.

Idiots.

However every now and then you see a piece of work that reminds you how great and valuable craft can be. Work where you know the details were sweated because they cared. And the fact it comes from Colenso just makes it better.

Craft is a competitive advantage.

For clients. For agencies. For individuals.



Blend Out …

When I joined Colenso, they organised some workshops for me to start having a deeper understanding with the Maori culture. It was – and is – amazing and I am so grateful.

In one of the classes, the professor said something that I thought was brilliant. While her analogy was about how many white people in New Zealand like to view New Zealand, it is so easily transferable to all nations.

While I’m probably paraphrasing her, what she said was this:

“We’re a world of fruit salad that governments, companies & media present and view as a smoothie.”

What’s terrible is adland is a major contributor to this.

Blending people and cultures to a bland, beige mess …

Saying a lot but telling you nothing.

Viewing individuality as an obstacle not a gift.

Which is why next time you write a brief or read an ad, it’s worth asking yourself … are you making fruit salad or a smoothie?



Yes It’s Another Bloody Rules By Rubin …

… however having just read a report by a consultancy on Chinese audiences – which was not only utterly generalistic, but out-of-date – I felt I had to write this.

Especially as the Rubin quote is so perfect for it. So here we go …

If you only know your audience through their transactional data … if you only speak to your audience to hear what they think about you rather than understand what you don’t know about them … if you only talk about your audience in generalistic terms … if you only interact with your audience through a one-way mirrored room … if you only interact with your audience by outsourcing to a ‘for profit’ organisation … if you think your audience only care about you and what you do … if you think your audiences lives have remained the same for over a year … if you use international trend reports as a proxy for knowing what your audiences future habits and behaviours will be … if you only talk to the same audience in the same markets [once a year] … if you only care about how to get your audience to buy more of what you’re selling … if you call your audience “consumers” …

Then I assure you, you’re definitely talking down to your audience.

If you want them to respect you, start by respecting them.