Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Complicity, Confidence, Corporate Evil, Creative Development, Creativity, Culture, Process, Systems
I recently saw this quote from Rick Rubin:
While he is referring to band dynamics, what he is really talking about are the conditions needed to create something special.
The reason I say this is there’s not enough talk about this.
What I see being continually pushed is a focus on processes, systems, models and tools – and while they are very important, they are far more about delivering consistency or amplification of something special rather than the actual creation of it.
Because that tends to come much earlier in the piece.
Something born from humans rather than systems.
Because the most powerful path to creating something special comes from working with people you trust.
Not necessarily like, but trust.
People with taste, ability and a willingness to hold each other to account to standards while also taking shared responsibility for helping achieve and deliver it.
It’s as true in organisations as it is in bands.
And yet many companies to ignore this because they don’t want to ask themselves the tough questions … face the hard truths … so they create an environment of co-dependency, where no one questions each other because they don’t want to be questioned themselves.
It’s a slow walk towards mediocrity … and yet that is often preferable because consistency is more valued than possibility.
That’s not entirely the leaderships fault, because that’s also what shareholders want, so we end up in this crazy situation where
‘good enough’ is preferable to trying to create something truly good.
On one level I get it.
Truly good is hard.
It can cost a fortune.
And after all that work, you still may not make it happen.
However, while there are no guarantees what you make will be truly special … the one thing I know is the more you create an environment where talented people are with others they trust, the more likely you are to create something even a ‘proprietary process’ never will.
And if we don’t aspire to that, what’s the point of doing anything?
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Awards, Birthday, Bonnie, Cannes, Cliches, Comment, Creativity, Culture, Jill, Otis, Paul, Paula, WARC
So, I’m back.
And I survived.
Better yet, the family … pooch … and my colleagues seemed relatively happy to see me, which is a massive win.
Plus the people with the birthdays, had good ones. Albeit maybe because I didn’t get to share it with them.
Anyway, Cannes was interesting.
I have a very weird relationship with it because while I love hearing great people talk … looking at some incredible work and seeing old friends, I do hate a lot of ‘the scene’.
The indulgence.
The egotism.
The excess.
That said, so much of that is now coming from people and companies who work in consultancies, tech, research or big multinationals – rather than ad agencies or companies who practice creativity in the truest sense of the word. Part of that is because they’re the only ones who can afford it … but it also reveals a chink in their ‘armor of confidence’. Evidence that for all their smarts, they’re desperate to feel admired, liked, wanted … without ever realizing their American Psycho approach to life attracts derision more than attraction.
At least for me.
I often wonder if all industry conference get-togethers create this sort of energy.
Do dentists/analysts/publishers [delete as appropriate] start to convince themselves they’re the Masters-Of-The-Universe when all packed tightly into one room?
As I said, Cannes is brilliant for the talks, the creativity and the ability to reconnect with old friends.
It’s nice to see a celebration of what we do when so often it faces a barrage of abuse from people who wouldn’t know creativity if it smashed them in the face.
But the vulgar displays of excess are less attractive to me.
As are the giant ads from tech/consultancy companies which are trying to position themselves as creative but end up demonstrating they’re the total opposite.
At least that’s slightly amusing, especially because you know it took them 6 months of board approval/design to make it happen.
But I digress …
I’m back.
I had a good time.
I’m thankful to WARC and Paula for making it happen.
I’m very happy to have seen some old friends after years.
But – unfortunately for you – I’m ready to write more blog bollocks.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Augustine, Colenso, Creative Development, Creativity, New Zealand, Planners, Planning, Reputation, Respect, Strategy
The Colenso strat team are kinda like busses.
None leave for years, and then 2 leave within a month.
Add then Lizzie goes off on maternity leave soon … so that makes 3.
Christ almighty … that’s more than the total number of strategists who have left in the 4 years I’ve been here.
But like Martin before her, Augustine is going for all the right reasons. In fact, I had told her in her last review that if she didn’t leave this year – I’d fire her.
And before anyone thinks that’s a toxic thing to say, I need you to know I adore Augustine … utterly, bloody love her … and the threat of firing her was an act of love rather than an act of bastard evil.
You see Augustine is a pretty rare talent …
She joined us during COVID without the faintest fucking idea what advertising was, let alone strategy. And yet despite that, in just 4 years, she has built a portfolio of work that could put much more experienced strategists to shame.
She’s helped Colenso win major new clients across NZ, Australia and America. She’s led our cultural studies, reports and books – from Dream Small and Dream Bigger in NZ to X-Ray in Australia. She’s authored award-winning Effie’s, Spikes and (hopefully, at time of writing) APG papers. She’s presented to the CEO’s and CMO’s of some of the biggest companies in Asia-Pac and – most importantly of all – she’s helped create some of Colenso’s most loved work of the last few years; from the FFI collab with Rick & Morty through to the pioneering Killabyte gaming festival idea.
And if that wasn’t enough to make people hate her with jealousy, she’s done it while being compassionate, collaborative and bloody good human to boot.
What an asshole!
But for all the talent she has, her potential can only stand a chance of being fully realized if it’s fully tested – and that’s why she’s not just leaving Colenso, but New Zealand.
Obviously, I’m sad to see her go – pretty devastated in fact – but I also am thrilled, proud and excited for her.
She’s been talking about this for a long time.
We’ve spent the last few years preparing her for this moment.
And while she still has things to learn – don’t we all?! – her talent and portfolio of work means she has a fantastic foundation to really go and embrace what’s out there.
To test herself.
To prove herself.
To grow herself.
Of course, moving overseas is a big thing. And the market is arguably more challenging than ever before. But even with those challenges, I wouldn’t ever bet against her in terms of achieving something she can feel proud of.
I’m not saying it will be easy, but in addition to her talent and her body of work, she has 4 things that give her an edge.
Her work ethic.
Her hunger to learn.
Her desire to keep getting better.
Her ability to survive working with me – and trust me, I’ve put her through heaps.
Last point aside, those first 3 attributes are things our industry doesn’t talk enough about.
Worse, we often classify them as ‘toxic traits’.
But the reality is, if you want to get better, it’s more than just turning up – you have to want it, work for it and keep practicing it.
That’s true in all aspects of life but what I love about Augustine is that her drive isn’t because she has a blind ambition to move further and faster up the career ladder, it’s because she gains real satisfaction from simply knowing she is continually getting better at what she does.
Not because she wants to ‘optimize’ her approach, but because she wants to develop and express the full force of her own strategic voice.
It’s one of the main reasons why I wanted her to leave us – because the more she is exposed to different challenges, different people and different creative approaches, the more she will discover who she is and who she can become.
That’s really important to me because – as I’ve written many times – I’ve always believed a bosses role is to help their people recognise their talent, nurture it and prove it so when they leave [as we all do at some point] they’re in a position to seize or explore opportunities that they either felt were not available to them or didn’t even know existed.
But this move is far more than just about career growth, but life … as demonstrated by the fact she is moving to Paris rather than one of the ‘usual suspect’ markets.
This is not because she is being ‘un-strategic’ but because she wants to connect more deeply to her French heritage.
Don’t get me wrong, Augustine is most definitely a Kiwi … however she has French family and feels a real affinity for the French culture and wants to embrace, immerse and explore all of it.
That doesn’t mean she will be there forever – could be, but who knows – but it does means this is more than an ‘overseas adventure’ but the beginning of a whole new chapter of life and if that isn’t worth celebrating and championing, I don’t know what is.
However, my loss is Europe’s gain because Augustine is going to be available for freelance, because while she will be based in France, her brain can work for any timezone, category or culture.
I’m not just saying that, I’ve seen it and experienced it – mainly because I forced her to live it – but the bonus is everyone out there now has the opportunity to work with someone they’ll not only adore as a strategist, but as a human.
I love building teams.
I love the debates, the conversations and the creativity.
In many ways they always teach me more than I ever teach them.
Which is why I think the payoff for that is that – at some point – they all break my heart by buggering off.
Except the pain is soothed by the pride of what they do and what they create, which is why I want to sign off this post to Augustine with this.
Augustine:
Thank you for all you did for us and gave to us. [Except Covid]
Thank you for your smarts, patience, bants and reluctance to report me to HR.
Believe in your smarts.
Believe in your words.
Be humble with your talent, but go burn the fucking house down in all you do.
Au revoir.
Rx
You can reach her here.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Community, Context, Creativity, Culture, Emotion, Empathy, Happiness, Harmony, Humanity, Inclusion, Japan, Love, Perspective, Resonance, Respect
Over the years, my wife has told me all she wants me to do is listen to her when she faces challenges, rather than try and fix them for her.
I suspect she is not the only woman who has had this conversation with a man.
And while she knows the reason we do it is out of love, she finds it annoying-as-fuck.
Fortunately we’ve been together so long that its finally got in my thick skull, hence I now listen rather than automatically run to ‘fix’ mode.
The point of this is that I think a lot of advertising needs to adopt this trait.
Too often we think we can solve everything.
Marketing.
Politics.
Poverty.
World hunger.
You name it, our ego believes it can solve it.
But there’s something quite magical in embracing problems rather than trying to solve – or go around them.
Sure, we’re paid to help clients move forward … but that doesn’t always have to be from tackling issues head-on … sometimes, it comes from realizing some problems don’t – or can’t – be solved.
Recently I read something that embodies this perfectly.
A ‘solution’ that doesn’t fix the issue, but deals with it with dignity and grace.
It’s not unique, I’ve seen things like this before and have written about some in the past … but where they tended to be addressing issues in a private environment – such as care homes and parks in the Netherlands – this is something where the public are actively encouraged to be part of the solution.
Except it’s more than that.
Because they benefit as well.
In connection. In understanding and – at a time where there seems to be less of it about – in humanity.
It’s not just magical and beautiful, it’s important. For everyone.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Chaos, Creative Development, Creativity, Culture, Emotion, Entertainment, Fear, Individuality, Music
We’ve all been there.
At school, work or home … where you realise what you have done is not what you thought you had been asked to do.
And when that happens, your mind switches off from everything around you to intensely focus on all the possible scenarios of what is going to happen next.
The shouting.
The insulting.
The feelings of stupidity.
The need to find time to fix something you haven’t allocated any additional time to fix.
Basically, it becomes a catastrophization-fest.
Now of course, more often than not, the disaster you imagine doesn’t eventuate.
That might be because you’re able to make your case for the work you did … or you’re able to adapt your work on the fly, to meet the expectations of the meeting you’re in or you just come clean and discover that – in most cases – people are reasonable and just ask you to sort it out as soon as you can.
But even though most of us will have gone through this situation countless times, the feeling of trepidation when you sense you may have messed up, never goes away.
I say this because I recently saw a video that captures this experience at a magnitude that – fortunately – few, if any, of us, will ever experience.
Pianist Maria João Pires stepped in as a last-minute substitute for the conductor, Stephen Hough.
Because of the timing of the concert, there was no rehearsal time, but having talked to the conductor over the phone, she felt confident as the piece – Mozart’s Concerto in A major [K.488] was something she had performed at a concert previously.
Except she hadn’t.
Because as the orchestra struck up the introduction to the piece – in front of a paying audience at a full concert hall – Maria discovered the piece she was expected to play was in D minor [K.466] … not only a fundamental difference to what she knew but also how to play.
The video just shows the utter panic she experiences, amplified by the fact there was a room full of people all staring at her, waiting for the moment where she begins.
And you know what, she pulls it off.
Because after the feelings of trauma, drama and death that no doubt went through her entire being, she realized she had nothing she could do except trust her talent.
Which she did.
Flawlessly.
Even though the appreciative audience will never realise just what she did for them.
Which is my way of saying as bad as things can sometimes feel – as long as you’re not in your situation because of laziness – there’s 4 things to remember:
1. Believe in your talent.
2. Remember you’re not in as bad a situation as Maria.
3. Whatever situation you’re in, it’s not the end of the World … it just temporarily feels that way.
4. The most powerful moments of creativity are often born out of adversity.
Check it out below …