Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Confidence, Creative Development, Creativity, Culture, Differentiation, Emotion, Planners, Planning, Point Of View
For years I have used song lyrics for creative brief inspiration.
Specifically, the Point Of View.
It’s been hugely useful to me because lyrics don’t just convey a story, they ignite emotion … which is especially useful when you want to capture the creatives imagination.
Mind you, I once used whole sections of lyrics from Bon Jovi’s Blood On Blood as my entire strategy presentation for Jeep and that didn’t go down so well.
Heathens … hahaha.
What’s interesting – at least to me – is when I was younger, I never really cared about lyrics. For me, it was always the guitar and the melody. Hell, I didn’t even know the lyrics to music I wrote myself … which, on hindsight, is probably a good thing, to be honest.
But since I hung up the guitar – or at least hung up playing it 8 hours every day – I have been captivated by lyrics. The stories and opinions they hold … and recently, while working on a project, I got reacquainted with the song Town Called Malice, by The Jam, which is above.
I remember when this song came out and I didn’t like it much.
Well, I loved the title – which I still do – but the rest was, blah.
I was into metal back then so I saw it as soft, sell-out, fancy suit shit.
Hahahahahahaha.
But 40 years later – fuck – I have learnt to love this song, especially for the lyrics.
Specifically, “stop apologising for the things you haven’t done”.
That’s a powerful line.
One that is even more pertinent today than it probably was in 1981.
I have to say, I am over people feeling they have to apologise for stuff they haven’t done.
OK, if they promised to take the rubbish out, I get it. But the rest can fuck off.
Life seems to be a continuous cycle of things we are supposed to have done … a slow force into complicity and parity.
Planning is particularly bad for this …
The books we should have read.
The people we should be following.
The methodologies we should all use.
Yes, there is a lot of good stuff you can get from the names constantly being suggested, but they are not a mandate. They certainly shouldn’t be the people or processes we have to apologise for having not followed.
Our job is to be interested in what others are interested in, not just what other planners are interested in. The naval gazing of the industry is insane.
On one level I do understand it.
Many planners feel they are imposters and so knowing what people they think are ‘real planners’ like, lets them feel a bit more validated to do what they are paid to do.
But here’s the thing, the people who think are ‘real strategists’ also feel like imposters.
Truly.
So what this means is the people who question their credentials are following the words and actions of people who also question their credentials. Which means the whole ‘things you should follow’ ends up being even more ridiculous.
While we should all be investing in our knowledge and awareness – and giving respect to those who keep doing work that tries to push things forward – that does not mean we should all be blindly doing the same thing as everyone else. If anything it means we need to be doing a whole bunch of different things from everyone else.
For example …
Read different books/magazine in different categories from different countries.
Follow people doing interesting things from different categories and cultures.
Be curious about people who make interesting things, not just talk about interesting things.
Learn from people who approach creativity in different ways to your own industry.
[Though I appreciate the irony of me telling people to follow what I do, haha]
All this is another reason why the industry needs to be hiring different sorts of people from different sorts of places and backgrounds … even though I’ve heard on the rare occasions that they do, they then tell them they need to be like the establishment to ‘be taken seriously’.
FFS!!!
While we all need to develop our craft, experience and knowledge … rather than apologising for having not done/read/followed the exact same person/process/book as every other planner – however good they may be – how about celebrating whatever it is you are doing, exploring and learning … because trying to find your own voice is a far more noble act than simply trying to replicate someone else’s.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Authenticity, Brand Suicide, Business, Comment, Confidence, Corporate Evil, Creativity, Culture, Cunning, Devious Strategy, Finance, Honesty, Management, Marketing, Marketing Fail, Money, Relevance, Social Divide, Social Media
Back from a nice long weekend.
Hey, if this makes you feel bad, imagine how my poor colleagues feel.
Anyway …
I recently read the book Hype, by Gabrielle Bluestone.
It is depressingly brilliant.
While it covers a huge range of topics, it centres on the actions and behaviours of Fyre Festival founder [or should I say, scammer] Billy McFarland.
Now I appreciate with worldwide coverage and 2 documentaries on the subject, you may think you know all that needs to be known, but apart from Gabrielle bringing some new information to the table, what makes it especially interesting is how she compares his actions to others who are regarded as business geniuses.
Like Elon Musk.
Now you might think that sounds like the actions of someone desperate to create hype for their new book. But no. It’s incredibly well written and researched … and as you turn page after page, with hustler/liar story after hustler/liar story, you come away thinking the whole world has fallen for the Emperors New Clothes trick.
Not to mention that either Billy McFarland is unlucky to be sentenced to jail or Elon Musk – and countless other business people and influencers – are lucky not to be.
Society loves its success stories.
It loves trying to ‘codify‘ the system.
But while only a few ever succeed, it doesn’t stop people blindly following some ‘proven’ rules. Often losing themselves in details rather than appreciating context.
All the while making the originator [or person who shouted the loudest, quickest] even more powerful and famous … before they end up a caricature of what they once were.
I’m seeing a lot of this in marketingland at the moment.
Now, I am not suggesting these people are doing it to ‘con’ anyone. Far from it. In fact their intentions are pretty wonderful. But somewhere along the line, their perspective has developed into a ‘system’ and that system now has a number of unquestionable and unshakeable rules attached to it which, ironically, is starting to negatively affect the very industry they want to help.
To be fair, they are not entirely responsible.
They are a bit … because they give their ‘system’ names that suggest intellectual superiority when it’s really ‘an educated beginners guide’, plus they conveniently turn a blind eye to how many of their students are executing what they learnt – without context or real audience understanding – so it ends up just being lowest common denominator thinking. But the real reason this situation is occurring is too many companies aren’t investing enough in talent or training, so they send people off to do courses with fancy names so they can all look and feel like they are.
Putting aside the fact this also highlights how many companies lack a philosophy regarding their approach and value to marketing, what this ‘one size fits all’ approach is doing is educating a whole generation of marketer/advertiser/company that talent, standards and creativity are not nearly as important as having people who can follow – and police – process, formats and parity.
We’re in danger of getting to the point where independent thinking is seen as dangerous.
Or weakness.
Or anything other than strength.
And while understanding how things work is important, creating a singular approach and process where building brands and creativity is approached like an airfix model – where the outcome is always the same, albeit with different brand names/colours attached – seems to be more about undermining the purpose of marketing rather than liberate it.
What makes this even more amusing is the brands who are attracting the greatest cultural momentum, loyalty and brand value right now are not following any of these ‘process rules’. More than that, they’re building their reputation and value through the creation of distinctive brand ideas that talk directly to their audiences rather than focusing on brand attribution that aims to be slightly memorable among their category.
[Please note, I’m talking about brands with a real business behind them, not just social hype]
Now I appreciate the context and circumstances of cultural brands and the brands who are adopting a marketing ‘system’ are very different … but what I’m trying to highlight is that we now find ourselves in this weird situation where the ambition for many brands is to not find ways to get ahead but to not be left behind – all the while bombarding the market with claims of innovation, new thinking, new opportunities.
And that’s why I loved reading Hype so much.
Not just because it pulled back the curtain on the hypocritical bullshit of so many self-appointed ‘business icons’, but it revealed where we’re all heading if we’re not careful … even though I know there will be people out there who read it and see it as their goal rather than their ruin.
Filed under: A Bit Of Inspiration, Comment, Creativity, Culture, New Zealand
I posted about the one thing that is doing NZ harm.
It’s reluctance to talk about suicide.
[The link is from 2017, just to highlight this is not a new thing]
The more it sits with me, the more it confuses me.
Let’s not forget – as I also wrote in that post – this is a government who have demonstrated the power of open discussion over issues such as COVID and terrorism.
And while this issue has been around for longer than the current government have been in power, I would have thought Jacinda – who is one of the most inspirational leaders of my life time – would be the first to recognise the current approach is actually working against them.
Anyway, whether popular or not, I decided I would bring up the issue with everyone I meet. To see what they think. To discuss how they can help. To encourage them to do things things that are directly for youth, rather than about them.
I am so happy the people I’ve spoken to already are open to helping in a range of ways.
This is important because there’s seems to be some strange views in terms of communication here that I feel is complicit to the problem rather than help defy it.
I say strange, but I get where it’s coming from.
For example …
“With a population of less than 5 million, you need to go mass with all communication to make anything stand a chance of getting a return on investment.”
It makes sense doesn’t it. Except it’s not true.
It’s a ‘throw as much stuff against a wall as you can’ strategy.
Maybe that explains why so much work doesn’t have a point of view, just wants to be noticed.
Though we are also seeing some adopt an alternative route – the same alternative route favoured by so many around the world … precision marketing.
The thing with this data-driven approach is that while it sounds amazing – the reality is, as we have seen around the world, there are some pretty inherent flaws in it. It will get better, but right now, it’s not quite precise enough and/or not personal enough and/or not emotive enough.
The irony is in a nation of less than 5 million, we should not only be able to reach everyone, but we should be able to do it in a way that is much more intimate and individual. And while I’ve only been here a short time, I’m not seeing much that does that … instead it’s far more super generalist messaging to super generalist audiences with – in many cases – super generalist benefits or offers.
ie: Price.
Add in the communication attitude that often feels like that goal is to ‘only target people with the cash right this second’ – rather than any play towards the future of your business – and it’s no surprise youth can feel isolated, ignored or limited in their choices.
Now I appreciate I sound like a prick.
A condescending, patronising, judgemental prick.
One of those British assholes who comes to a new country and says, “let me tell you everything about your country”.
The irony is this is the last thing I want to do.
I totally appreciate I am new here.
I completely respect I have so much to learn here.
And I absolutely acknowledge the country is doing pretty fucking well in so many other areas – areas the rest of the world are terrible at.
But I also have the benefit of experience and looking at things with fresh eyes and – as I said in my previous post – this is the first country I’ve lived in, since China, where I see a generation who feel they don’t see the ability to express who they are but have to live up to who others want them to be.
Not all, but a lot.
And regardless of the size, the implications of this on individuals – and the nation – are huge.
But as much as people leaving the country or simply accepting the status quo has huge economic impact on the direction on this wonderful country is heading, the loss of life is far, far worse. And it’s happening in – proportionately – huge numbers.
I know no one wants this to happen.
I know many of the public feel helpless in what to do.
But one thing we can all do – even before we lobby for the government to change their stance on talking about suicide in the media – is to recognise them and value their individual tastes, beliefs, habits, ideas and ambitions.
To rob them of that is to rob them of something fundamental.
It’s really important for me to leave this by saying how much I love this country.
It has already been incredibly kind, generous and compassionate to me and my family.
The actual intent of this post is not to point fingers, but to try and repay my faith in the country that has been so kind to me by trying to do something that gives back. Whether that is as an individual or as family or something more.
And while I may cop flack or be told I don’t know what I’m talking about – which may all be true – one thing I do know is not talking about the issue is not helping the issue.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Business, Colenso, Comment, Confidence, Corporate Gaslighting, Creativity, Culture, Distinction, Emotion, Empathy, Equality, Honesty, Management, Marketing, New Zealand, Point Of View, Relevance, Resonance
This is Angela.
Her official title is the Managing Director of Colenso.
But actually she’s the boss.
Not just because of how she is sitting, but because of how she operates.
Leading without dictating.
Encouraging without patronising.
Liberating without restricting.
The great, great thing about Angela is that for all the experience and success she’s gained, she is open and hungry to let the energy, ambition and values of youth to keep shaping and changing where we are going.
Angela’s strength is she wants everyone to win.
She opens the door to opportunities for talent to run in and do their thing rather than closing it behind her so she can have all the power.
But then female leadership has always seen winning differently to a lot of men.
Progress for all rather than power for one.
And before certain men start spouting their sexist shit at me like they did when I wrote about how more female leadership will give the industry a real chance to grow, I appreciate not all male leaders are like this.
But a hell of a lot are.
And – if you look at Corporate Gaslighting and/or read Zoe Scaman’s brilliant, brave but totally unsurprising Mad Men and Furious Women – many of them are doing stuff … and are being allowed to get away with stuff, often by companies that talk about their commitment to their staffs wellbeing and mental health … that is a fuckload worse.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Apathy, Authenticity, Comment, Content, Creative Development, Creativity, Culture, Effectiveness, Emotion, Empathy, Gaming, Insight, Love, Planners, Relationships, Relevance, Resonance, Respect, Sentimentality
When I was young, I was introduced to a whole host of iconic TV characters.
Six Million Dollar Man.
Wonder Woman.
Buck Rogers.
Superman.
The Incredible Hulk.
Of course there were more, lots more – from cartoons to local kids TV – but the one’s from America just seemed to be more amazing.
Part of this was probably the production value of the shows, but it was also the imagination they triggered and celebrated in me.
It was so much more than just entertainment, it challenged, encouraged and introduced me to a whole new way to look and see the possibilities of the World.
These characters continue to hold a lot of sentimentality with me, because despite being over 40 years ago, they were – in many ways – characters that defined my generation.
They were OUR shows, even when they were a remake of something that went before.
I say this because when I look at Otis, the characters from his shows are so different.
For a start, so many of them are born through Youtube.
Plus there’s also a huge amount from games, like Roblox or Minecraft.
But the relationships are similar to the ones I had with the Incredible Hulk etc.
And that’s because they’re his characters.
They are badges of his generation.
He connects to people who share the same love and knowledge.
Which is a good reminder that in a world where we are continually going on about new possibilities, new opportunities and new technologies … the forces that make so many of them successful and valuable are the same things as they’ve always been.
Emotion.
Of course we should know this.
Of course this should be obvious.
But I don’t know if we do.
I read so much these days that seems to be focused on efficiencies, effectiveness, experience or eco-systems … and while they’re all important and have a role to play … they aren’t the reason people connect so deeply, they’re just tools to help make it happen.
In our quest to be seen as innovative, we’re re-making the wheel over and over again except it’s not as simple. Or as effective. Or as powerful.
Because we’re so desperate to look like we’ve done something new, we walk away from the things that can make something valuable.
Beyond price.
Beyond status.
Beyond superficial.
Somewhere along the line, we’ve forgotten the value of emotion.
We talk about it. We describe it. We even attempt to show it.
But instead, we have reduced it to a set of ‘research group approved’ actions and behaviours.
A set of research group approved actions and behaviours that are more focused on telling people what we want them to think about rather than to feel.
A set of research group approved actions and behaviours that are designed to minimise the potential of alienating someone rather than making it mean everything to them.
How fucking depressing.
More than that, how fucking laughable.
Because the holy grail for all these brands is to encourage loyalty beyond reason.
Where people choose you over countless competitors.
Where they will queue for hours to stand a chance to have a moment in your company.
Where people will willingly wear a t-shirt with your name emblazoned on it.
Where people will do this over and over again, regardless of time, money or location.
For all the money, research and ‘marketing guru tactics’ so many brands adopt these days … they still don’t come anywhere close to the impact bands, gaming characters and old 1970’s TV shows have on people.
And there’s one simple reason for it.
You don’t make people care talking about them, you do it by being for them.
Not in terms of ‘removing friction to purchase’.
Or telling them you really, really care about them.
Or saying you’re committed to their progress and success.
Or you want them to get the best value deal they can get.
But by recognising who they are, not who you want them to be.
And then talking to them that reflects that.
The good, bad, weird, strange, complex, scary, hopeful, uncomfortable.
It’s not hard.
And yet it seems to be the hardest thing in the World.
Which is mad, given a man painted green and a shitty rubbery mask was able to do it and 40+ years later, can still ignite more feelings of love and loyalty from me than 98.99999% of all brands with their research and marketing guru processes.