Filed under: A Bit Of Inspiration, Agency Culture, Ambition, Attitude & Aptitude, Career, Creativity, Dad, Mum, Mum & Dad
What is success?
Is it the job title you have?
The salary you are paid?
The area you live in?
The company you work for. Or with?
The satisfaction you get from whatever it is you do?
The strength to leave a job that is hurting you, even though they are paying you?
The health and wellbeing of your family?
Your friendship circle?
The number of talks you’re invited to be a part of?
Of course, the reality is its different things for different people … made up of many elements, rather than just one … and yet when you look at Linkedin, it appears the only metric worthy of success is one that reaffirms your professional status.
I get it, Linkedin is ‘supposedly’ a professional network … but the myopic view of success is tiring and, arguably, unhealthy.
An obsession with being seen as a ‘thought leader’ … a person who is ‘changing the industry’ … a person who is in an endless stream of ‘leadership positions’.
Don’t get me wrong, it takes a lot of work to achieve that, but there’s 3 issues.
A lot of the ‘thought leadership’ or ‘changing the industry’ being spouted and promoted is – on closer inspection – simply reciting old rules with new terms.
A lot of what the industry calls success is about what is said, rather than what is created.
A lot of the focus is on celebrating an individual, rather than acknowledging the group.
While I fully appreciate that even with this, there’s a lot of effort and commitment people put into it, not to mention it is not their fault the industry chooses to focus on points 2 and 3, rather than them actively pushing it – though some do – my issue is it not only sets a weird definition for success, it also means anyone entering the industry is being told the secret to their progress is not about quality of work, but how popular they can become.
But arguably, it is even worse than that.
Because it also says that the only success worth caring about is professional achievement.
Forget personal fulfilment.
Forget professional development.
Forget health, happiness and family.
If you’re not getting the likes, you’re not living a successful life.
This doesn’t mean you can’t be proud of what you do.
Or who you do it for.
Or even what you get because of it.
But myopically defining success in terms of salary and status is about as toxic as you can get – especially when there are so many people doing so many amazing things across the industry but are universally ignored because they don’t court fame or don’t play the game that the industry increasingly demands you play.
Our industry is a special industry, that can do special things … but we’re in the shit right now, fighting for our relevance, value and impact … and if we’re not careful, we’re in danger of focusing so much on elevating false gods and prophets, while we sink without a trace.
Doesn’t have to be the case … but it will require us to value those who make change rather than are popular for talking about it.
Or as my old man use to say to anyone who joined his firm:
“Be aware of those who need to let others know how smart and successful they are. They’re rarely as good as they like to think they are and elevate themselves up by bringing others down. They pretend they’re saints but behave like devils.”.
There’s a lot of people out there like that these days.
Worse, they’re getting rewarded handsomely for it.
Which is why – whether you are an old hand in the industry or new – it’s worth remembering something my Mum once said to me:
“Money doesn’t define success, it just lets you buy better groceries”.
We all have aspirations and ambitions.
It’s important we don’t confuse them with doing OK in life.
Especially when you remember so much of what many in the industry define as success, is as much down to luck, as it is talent.
OK, enough sanctimonious Paula Abdul x Oprah talk from me today. Even I feel a bit queasy.
See you tomorrow.
Filed under: A Bit Of Inspiration, Advertising, Cars, Creativity, Culture, Emotion, Empathy, Resonance, Respect
Once upon a time, I got called ‘too emotional’ by a senior member of an agency I worked for.
It came about because we had just witnessed a client of ours, basically destroy 2 years of work we’d done – even though he had been on the journey with us all the way, including a huge offsite meeting 2 weeks prior with all his reports. But when we were presenting to his boss – and he was very vocal about some issues he had with our work – we watched our client basically turn on us to protect themselves.
That’s when my ‘too emotional’ side decided to came out and play because in front of everyone, I said:
“I find the response very confusing given you were all behind it when we went through it a fortnight ago”.
Cue evil stares, and a mass of pointed fingers and excuses.
Or said another way, a huge clusterfuck of awkwardness permeated the air.
Now of course I knew my comment wasn’t going to go down well … but neither was their attitude and behaviour.
They’d been part of this work.
They’d been advocates of it.
And yet the moment it required them to step up and defend it, they stepped away …
While we did end up losing that account, it wasn’t because of that moment. It probably didn’t help … but other things happened that resulted in us parting ways. And all being happy/relieved for the fact.
That said, I was kind-of nervous for what was going to happen to me post-meeting.
I didn’t give a fuck the client was upset – frankly, they’d done it to themselves – however I was a bit concerned about what was going to happen to me with my bosses.
Which leads to the ‘too emotional’ comment.
Amazingly, the senior member of the agency wasn’t mad at what I’d done – in fact I think he was quite proud I stood up for the work and the agency – however they were not too impressed in how I’d done it.
On one level I understand and was grateful they had been able to separate how I did it, with why I did it … however, saying it had happened because I was ‘too emotional’ was a shit way to refer to it.
OK, so they were the sort of person who considered eating a packet of crisps too loudly as an act of hysteria … but what they inadvertently were telling me was that regardless of situation, I should be emotionless in my response. Or as the Brits say it, ‘maintain a stiff upper lip’ come rain or shine.
Now this person was good to me and still is, and we’ve talked about it over the years … but it bothers me that ’emotion’ is still viewed as a negative in business. That giving a fuck is an act of weakness.
Well what about the people who obviously don’t care about doing the right thing?
Who don’t care about respecting the people who have put their blood, sweat and tears into trying to do something to benefit everyone … brilliantly?
Why are those people not challenged or questioned about their lack of emotion … about their lack of will or fight … about their inability to respect and value the person who cares deeply about what they are doing?
I get there are good and bad ways to express yourself, but it is kinda bullshit that any expression of emotion is often viewed as someone lacking control when it is actually someone showing they give a shit.
Of course, the people who are often the recipient of this sort of comment are women … a way for certain men to try and assert control of a situation by undermining the other persons validity or professionalism. Hell, even Hillary Clinton experienced this.
My view has always been that as long as it’s not personal … as long as it relates to the issue … as long as it is objective rather than subjective … as long as it is expressed with respect rather than red-mist recklessness, emotion is not a weapon but a gift. A way to unite, connect, engage, drive and define ideas, possibilities and concepts.
Emotion is never a weakness, it’s a power and I’d rather deal with someone who cares enough to show it than a fucking robot.
As Andrew McCarthy said in the utterly terrible 1992 movie, Only You …
“If you want boringly consistent, go marry a beige Volvo”.
Seems there’s a lot of car fuckers in business these days.
OK. I feel much better now. Thank you.
Filed under: A Bit Of Inspiration, Dad, Daddyhood, Death, Emotion, Empathy, England, Family, Fatherhood, Love, Loyalty, Mum, Mum & Dad, My Childhood, My Fatherhood, Nottingham
When I was in Nottingham recently, I walked a lot.
Not simply because that’s what I do these days, but because it had been 18 months since I was last there and I sensed it would be even longer till I’m next there.
I walked around the streets I grew up in, down the roads my friends grew up in … through parks, past shops, along roads I’d only ever driven past when I was older. It was quite an emotional thing and I was left realizing how lucky I was to grow up in West Bridgford.
I never properly understood that.
For me, it was simply where I grew up … but because I’ve now lived in many places, across many countries [and because it was very sunny when I was there – ha] I appreciated what a special place it was. It is.
Of course, a big part of that is how much it has developed over the years – filled with cafes and independent shops, where previously there was just a ‘hot potato’ cafe and a Boots Chemist – but still, it always felt a haven to me. And in many ways it still does.
Not that I have any intention of moving back there. Maybe once I did … but no more.
The place, as much as I like it, is one filled with ghosts and memories – and while there is a lot to be said for that, I don’t know if I would ever be able to look past that if I moved back.
But it will always be important to me … it will always be a part of me … because it holds the house I grew up in. A house filled with love, memories, laughter and pain. A house where my parents ashes are scattered around their beloved garden.
I drove past the house a few times when I was there.
And I looked at it, feeling it was calling out to me.
A lot has changed since I lived there, but it still has the garden planting pot attached to the house that my Dad built and still has the note we left in the garage when we sold it. That last bit was added to the terms of the sale. That they couldn’t remove it for 20 years … which, having visited it 18 months ago, they have thankfully respected.
I loved that house.
I loved that street.
And while everything is the same, everything is different.
Which is why I was so happy when I went to pay a visit to the cemetery where my parents funerals were held.
Neither were religious and neither had their ashes there, but it was obviously a significant place for me – even if associated with deep sadness – which is why I had ensured I honored their life by having plaques made to be placed on display.
One for Dad in a beautiful rose bush.
One for Mum in a bright sunflower bed.
And then, for both of them, this …
A bench in the grounds of the cemetery, looking out onto the gardens.
It was very emotional finding it.
It felt very personal being with it.
A reconnection to my parents, my childhood, my home.
I’d looked for it – and the rose/sunflowers – last time I was there but couldn’t find it.
The cemetery is vast and would take days to walk everywhere, so was sad when I went away empty handed. But this time, I was determined and while I still couldn’t find the flower plaques, I somehow stumbled on the bench and it made me so happy.
Suddenly my parents were in the present. We were all together again.
And given so much has happened since my Dad passed in 1999, it was a moment for me to bring them up to date and introduce them to the life their beloved son has managed to pull-off. I say ‘pull off’, but the fact is, they gave me the lessons and encouragement that helped so much of it happen.
I miss my parents.
I miss West Bridgford.
But what this visit reinforced to me is you can take the boy away from his roots, but you can’t take the roots away from the boy.
And I’m so, so grateful for that fact.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Cannes, Context, Craft, Creativity, Culture, Distinction, Emotion, Fashion
There were a lot of stylish people at Cannes.
There were also a lot of try-hard people at Cannes.
But of all the folks I saw over the days I was there, one stood out.
Not just for how they looked, but for the statement they made:
About Cannes …
About the people at Cannes …
About the attitude and behaviour of the industry at large.
I don’t know who you are.
I don’t know what you do.
But if it were up to me, you’d be walking away with a Grand Prix Lion for owning a look I’ll never forget – which, where our industry is concerned – is what we once were brilliant at creating before we sold out the value of creativity in favor of making cash off process and being complicit to a set of rules developed by people who [1] have never actually made the stuff we’re brilliant at and [2] claim the rules for effective marketing are things like emotion, distinction and consistency as if that hasn’t been the case for 200 fucking years.
I suspect, that’s the emotional baggage she’s carrying with her.
It’s the same emotional baggage anyone who cares and creates work is dealing with as we watch certain individuals get wild applause from the broad industry despite the fact they continually demonstrate they either don’t know their history or are choosing to rebadge it so they can flog it off as a ‘proprietary systems for success’ despite the fact all their blatantly bloody obvious lessons have come off the back of the hard work the creative industry has been creating and making for decades.
Seriously, we’re in full-on, corporate Emperor’s New Clothes territory these days … and while there’s a lot of fools being taken in by it, we’re the biggest idiots for having let it happen and then standing by as they do it.
Happy fucking Monday. I’m up for a fight this week … Hahaha.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Bands, Brands, Cannes, Creativity, Delusion, Effectiveness, Grifting, Metallica, Miley, Mr Ji, Music, Paula, Planners, Point Of View, Relevance, Reputation, Research, Resonance, Respect, Rick Rubin
When I was going to move to Australia, I was severely stressed.
Part of it was because it meant moving away from my beloved parents.
Part of it was because I would be leaving a job I loved and had worked hard it.
And part of it was because I was moving for a woman who I hadn’t known too long.
While I knew in my heart I wanted to do it, the risk of it was huge – personally, even more than professionally – so I went to see my first ever therapist to ask for help.
This was a big thing for a whole host of reasons – most of which was that ‘therapy’ was an American thing and not the sort of thing done widely in England. But I needed to talk to someone so having found someone relatively close, I went to them and explained my situation.
I’ll never forget his response.
“Yes, what I was thinking was full of risk but the highest risk always offered the greatest reward and I was going into it with my eyes wide open and I should embrace that fact”.
I’m not saying that was the comment that led to me doing it – having my parents support and encouragement was the most important thing – but it did help me feel more peace with my choice … and while my relationship with the woman I went there for, didn’t work out, I can honestly say that everything in my life to this day – bar my relationship with Paul and his ex-wife, Shelly – is because I went.
I say this because I read something that Jeff Bezos said recently that I loved. It was this:
Now I appreciate he is not suggesting you let go of all common sense in your business operations – and nor should you – but at a time where so many of the industry ‘guru’s’ are selling systems that claim to ‘guarantee success’ [when in all reality, they are promoting complicity and insurance] it’s a pleasant change to hear a positive take on being ‘experiment positive’.
Just recently I saw one ‘guru’ announce their new ‘success stack’ for effective marketing.
To great acclaim, they announced this is how you ensure your marketing is successful.
Now I am in no doubt there is value in what they’re selling, but the problem I have is their approach is so myopic, systemized and one-size-fits-all that at best, they’re simply ensuring you hit guideline metrics rather than achieve actual growth.
Add to that, they’ve never made any work of note and are simply analyzing work that has achieved success based on their definitions and metrics, that people should – at best – be treating it as a guide rather than a blueprint.
But no … our industry is so messed up right now, we value the words of – excuse the analogy, because it’s not a good one – the pundits rather than the players.
By that, I mean those who are paid to find fault versus those who create change.
As I said in our speech at Cannes a few weeks ago, it’s like saying that because music has mathematical contexts behind it, we should trust a school maths teacher more than an actual musician.
We’ve gone mad. Or at least, deliberately ignorant.
Of course I appreciate risk is scary for companies.
I also get the numbers involved are huge and the implications even bigger.
But for all the talk of grawth and effectiveness we, as an industry, are far too comfortable playing within the rules, systems and codes of people whose entire ‘for profit’ business model is built on igniting fear and judgement in what you do, when the brands and businesses that experience the greatest growth always allow creativity – in whatever form it takes – some space to play, explore and experiment.
Sure, it might be a relatively small percentage compared to their core business, but they do it and do it without the boundaries and limitations that we are continually forced to adhere to, because they see it as a commercially important investment rather than an act of marketing practice defiance.
And given so many brands are currently acting, looking and communicating the same thing in the same way – because of their blind adherence to certain people’s one-size-fits-all marketing practice protocols, I’d argue there’s less risk leaving space for experimenting than there is following the same systems as everyone else.
Or to quote David Richards – from Paula and my talk at Cannes – it may explain why ‘companies have consumers but artists have fans.
[Of course, the ‘factual’ reason behind my declaration is that I work for the the most profitable luxury Retailer in the World, the most successful fashion and street culture investor in global fashion, the fastest growing eyewear brand on the planet and – of course – the 2nd most successful American band in music history, among others]
As an aside, if you’re interested in hearing the talk Paula and I gave, drop us a line here. If there’s enough interest, maybe we can do it. Not because we think it what we presented is THE ONLY way brands should think, but to ensure no one is daft enough to think there is only one way fullstop.
Happy weekend.