Filed under: Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Awards, BBH, Colenso, Comment, Creative Development, Creativity, Culture, Wieden+Kennedy

I have a funny relationship with awards.
Of course they’re wonderful to have, but too many agencies do all they can to abuse the system to get them.
Not just with scam – which are, at least, more easy to spot these days … but in the way they lobby for them.
Over the years I’ve seen some pretty big titles handed out to agencies who, quite frankly, make you wonder how-the-hell they got them.
Of course, that sounds like sour grapes … but awards are only as good as the standards they represent and when they become a symbol of ‘investment’, then they end up undermining the industry, rather than celebrating it.
Now adland is not the only place that does this.
The Oscars has a long reputation of doing this. In fact, this years best movie Oscar winner – Anora – recently admitted spending 3 times the amount on award lobbying as they did on making the actual movie.
As I said, awards are great and it’s always better to get them than not.
But to properly count, they need to be a byproduct of the work you do rather than the focus of the work or it all ends up backfiring on you.
Maybe not immediately, but eventually.
We’ve all seen people/agencies who win big then, seemingly disappear without a trace.
Of course, sometimes that is simply a byproduct of changing circumstances and situations.
Or maybe changes in the tastes and priorities of the industry as a whole.
Or just a shift in career, client or agency leadership.
There are loads of reasons, but sometimes it’s because someone deliberately played the system and then either got found out or couldn’t repeat it when forced to play under ‘real rules’ and ‘real scrutiny’.
It’s why I feel consistency is something the industry needs to respect more.
Of course, it’s exciting when the unexpected and unknown comes out of seemingly nowhere – I bloody love that – but it’s also important we acknowledge those who play to the highest standards for the longest time.
As the old maxim goes, ‘it’s easier to get to the top than to stay there’ … which is why I think Wieden don’t get as much respect as they deserve.
Sure, they get a lot of love … but to be that consistent is an incredible feat.
Something that reinforces more than just their creative credentials … but their leadership, hiring practices and clients too.
Same with Colenso.
We have so many awards, we have got to a point where we don’t even unpack them.
But the reality is Colenso has been around for 50+ years … through countless leadership teams and creative talent … and yet they still play at the top of the game.
Not just in NZ, but globally.
So, while everyone here today probably likes to think it’s all down to us, the reality is we’re just responsible for keeping Colenso’s creative ambitions moving forward … because while we undoubtedly play an important role here, Colenso has been doing it for longer than over 50% of the agency has been alive, which means our success is down to far more than who is there today, but who the place has always been.
The values, beliefs, standards and ways that creates the conditions for us to play.
Stuff set by the founders that has now morphed into something bigger than any one person, process or award.
Stuff that permeates the walls, water and air we’re exposed to each day.
That seeps into everyone and anyone who enters the building.
And while I appreciate that sounds like a load of hippy shit bollocks … the truth of it is demonstrated through the work we deliver and Colenso – like a few others – do it year after year after year.
That doesn’t mean we don’t make mistakes.
That doesn’t mean ever take it for granted.
But it does mean we know who we are and what we’re expected to do.
Of course some will question that.
They’ll claim it’s all down to a particular client.
Or a specific relationship or connection.
Or how much is spent on award submissions.
I heard the same thing when I was at Wieden and I bet the same thing was said at places like BBH in their prime.
And while that approach can work, it won’t over decades. To keep doing that, you need to produce the goods … which is why in a world of big talking, I love the agencies who express their words through the work they create.
And the awards they receive.
Because at the end of the day, awards matter.
Not just to serve your ego. But to push us and the industry forward.
Other agencies. Other Clients. Young talent. Old dogs.
They help open eyes and doors to what can be achieved when you push, craft and have a bit of luck.
It’s not easy, but it’s worth it … especially when you’re an agency based on the other side of the planet, like us, because then awards help clients around the World see working with us as an act of smartness rather than stupidity.
But here’s the key thing …
Awards only count if they’re achieved the right way … for the right reasons … for the everyday clients and their needs … and achieved over decades rather than one off days. Not simply because that’s the right thing to do, but because that’s the criteria good clients use to see if you’re full of shit or not. Because where some clients can get hoodwinked by the glitz of occasional fame, the good ones judge you by the consistency of your creativity.
At a time where consistency can be seen as boring, it’s time the industry appreciate just what it takes for someone to keep being great.
Filed under: A Bit Of Inspiration, Advertising, Awards, Cannes, Colenso, Colleagues, Comment, Confidence, Contribution, Creative Development, Creativity, Culture
This is kinda related to yesterday’s post. Kinda.
So after Cannes, Si – Colenso’s CCO and annoyingly wonderful human, albeit with a dash of mischievous evil – posted this photo.

Attached to it, he wrote the following:
We had a great year on stage at Cannes. But instead of posting a photo of the high, here’s a photo of the low.
I snuck this photo a few months ago. We were mid-production on Pedigree Adoptable, which won 4 lions this week including the Outdoor Grand Prix 🏆🏆🏆🏆
I love Duncan’s turmoil in this image. Not because I’m a psycho, but because that’s how much he cared about every detail.
The other thing I love is Hadleigh laughing in the corner. Comradery and fun in the hard times is the only way you make it through.
Frankly, among all the Cannes backslapping posts across Linkedin, it was a welcome relief.
But it was more than that. It was an important comment.
A reminder that the role of creativity – especially commercial creativity – is fucking tough.
And while you tend to forget all the pain and hassle you have gone through when you win, the reality is few get to. And even fewer get to do it with a Grand Prix, the creme de la creme of a category.
So I loved Si posted this. That he acknowledged it. Especially given we had a good Cannes – winning our 2nd Grand Prix in a row – so it would have been dead easy for him to bask in the glow of victory rather than highlight the hardship and pain of reality.
Because what’s often not discussed around awards – or the industry as a whole, for that matter – is how fucking stressful it is.
Don’t get me wrong, compared to the stress a nurse, a single parent or someone experiencing unemployment faces, there’s no comparison [unless you’re working in this industry and are a single parent or are going through unemployment] however, that doesn’t mean the stress you feel doing your job is any less real.
But while the impact of stress can be devastating – causing adverse effects to our health, our wellbeing and to our relationships – not all stress is equal.
At least in our industry.
Sure, there’s the really bad kind of it … the stuff that appears on the Corporate Gaslighting blog … but there’s another sort too, and that is very different, even if at the time, you may not recognise it.
You see, when the stress is born from the desire to satisfy your own, or shared vision/curiosity, for an idea – rather than succumbing to the pressure and isolation of others – it can, as Si points out above, be a sign of you simply giving a fuck.
As I’ve written before, it’s not cool to talk about ‘graft’ these days [which is very different to the dangers of ‘hustle culture’] … just like being ’emotional’ at work is a negative … however in our industry, graft … emotion … giving a fuck … are still the ingredients you need to stand any chance of making, doing or creating something special.
We don’t talk about that enough.
Don’t get me wrong, I never want to advocate for stress, but I do want to celebrate craft, creativity and care.
Or should I say, I want the people who act/claim they have all the answers, to respect and acknowledge it … especially as they’ve never made any actual work and haven’t got the faintest fucking idea what it takes or costs to make something proper good … be it commercially, creatively, emotionally or artistically.
And that’s why I want to end this post – and this week – by saying a huge well done to anyone and everyone who put their work out there to be judged and criticised, regardless of the result.
Few would.
Few do.
And that’s you should never feel bad about what you felt or went through.
Because even though what we do is business, the reality is, it’s always personal.
Filed under: A Bit Of Inspiration, Attitude & Aptitude, Awards, Content, Contribution, Creativity, Culture, Effectiveness, Emotion, Empathy, Experience, Happiness, Leadership, Legend, Loyalty, Management, Reputation, Respect

A few weeks ago, I received a bouquet of flowers.
That’s unusual enough, but it’s who sent them to me and why that’s the interesting part.
Let me take this opportunity to say that I will not be telling you who it was or the specific reasons why … but there is a point to me telling you this story.
You see, the bouquet was sent by someone pretty famous.
As in, globally pretty famous.
And they did it because they wanted to say ‘thank you’ for some work I did for them a while ago.
Now, I am under no illusion that [1] they will have done the same thing for a bunch of people and [2] it was no doubt organised by someone in their management team … but the fact they did it is amazing.
Let’s be honest, most wouldn’t.
Let’s be even more honest, even the one’s who should, still don’t.

Now I appreciate I have somehow ended up being the exception to the rule with things like Green M&M’s … a Wayne Rooney Man Utd shirt … a custom built cigar box guitar … a signed Rick Rubin and Beastie Boys photograph … a years supply of Coke Zero … the Metallica x Rimowa suitcase, as seen above … but while they are all amazing [and there’s others, including the best reference I’ve ever received], this is different.
You see with all those other things, they came from people/organisations I had long-standing relationships with.
Measured in years.
But this wasn’t.
This came from a couple of weeks work I did for them over maybe a period of a month.
Now I appreciate I wasn’t paid for it [I was asked to help them by someone else I work with, who paid my fee instead] but it was a joyful experience and I was glad they were glad with what I helped do.
Which leads to the second reason why these flowers are amazing.
Because while they were in relation to the work I did – which was pretty small and well over a year ago – it was kind-of giving me some credit for them winning a major award … which, frankly, is utterly preposterous.
I’m not humble bragging.
OK, I am, but I don’t mean to be.
Not am I trying to act all coy.
My involvement was only related to distributing their work, not creating it.
It’s like Spielberg giving me a gift because I told some friends ET was a good movie and they went to see it.
OK, maybe that is a bit too humble [haha] but the reality is their award was about their talent, hard work and quality of work, so for them to even consider others at this time, is testimony to how brilliant a human they really are.
And they are.
Proper brilliant.
Even more so given the first time we spoke, they asked why I didn’t like them, because the people who’d got me involved had told them that, ‘for a laugh’.
Pricks.
Which gets to the point of this post.

I know my role in their work was important, but – in the big scheme of things – insignificant.
But they don’t want me to think that way.
More than that, they won’t let me think that way.
They want me to know they see what I did. That they acknowledge and value it … and that’s amazing.
They have so many people in their life, but they looked out for someone they met a few times.
Talk about making me want to do more for them.
Talk about making me want to do all I can for them.
Talk about making me feel ten feet fucking tall because of them.
I get this may have come from their management more than them, but even then that’s amazing. Plus they signed the card so it’s not like this happened without their awareness … even if they have a million cards with their signature on it available to be used
Now I am not walking around expecting them to dump a pile of cash in my bank account.
I’m not even expecting to do any more work for them.
But I am thinking I want them to win.
Win in life. Win in their career. Win in everything.
They have a cheer leader for them, in me, for life.
Now you could say they’re pandering for popularity … that this is all some sort of ego trip.
And I get why you’d say that. But you’d be wrong.
Because they were tough and demanding.
Not just on people like me, but also on themselves.
Because this work was more than just ‘putting something out’, it was putting themselves out.
There’s a lot of backstory I could talk about to explain this, but that’s not my place … but what I will say is that there’s a lot of talk about leadership, but this may be one of the best examples I’ve ever seen or experienced in my life.
I’m glad they won that award.
They deserved it.
For their work. For their talent. For their vision. For their character.
And when was the last time you could say that about someone in a corporation?
So thank you to this person. You didn’t just restore my faith in humanity, you surprised it … putting aside that when I told Andy, he said if I got a ‘particpation award’, what did the people who actually played a real role in their success and achievement get.
Which is why if there’s an award for asshole, he would win every time.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Awards, China, Creativity, Culture, Equality

This is an open letter to Little Black Book, The Drum, Campaign Brief, Campaign, Adweek, Cannes, Warc … basically every industry publication or award show around the world.
Please …
Pretty please …
… can you stop awarding English speaking agencies – especially those only with offices in English speaking nations, only producing work in English – titles like ‘Best APAC agency’.
I get they may have won more awards than any other agency in the region.
I get they may have topped more categories than any other agency in the region.
I get they may have been recognised more than any other agency in the region.
BUT at best, they’re the best ENGLISH SPEAKING agency in APAC.
That clarification is important …
Because apart from it being factually correct, it stops devaluing and demeaning the companies, agencies and people who don’t speak English as their native language.
Which in terms of the APAC region, is the vast majority.
Years ago, an agency who had been named APAC Agency of the Year, put something out that said something like:
“If you’re a company in Japan who are ambitious, then the APAC Agency of the Year would love to help you fulfil your goals”.
Now I get recognition is important.
I also get being named APAC Agency of the Year is utterly epic.
But … but …
Hell, it wasn’t even written in Japanese … which suggests they didn’t think it mattered if you don’t speak the language, don’t know the culture, don’t have an office in that country, don’t have any Japanese employees, don’t work in Japanese … you can teach them a thing or two about great work.
I mean, can you get more Colonialist than that???
Hell, even if they meant it in terms of expanding outside of Japan – rather than inside the country – it’s still pretty arrogant.
That said, I used to see this shit all the time when I was in China.
I still remember an exec from a UK-only based agency telling a room full of Chinese business leaders “we can help them be successful”, despite that being the very first time they had been in China … or the social media ‘guru’ who told people at Unilever China why Twitter was so powerful, not realising Twitter was banned in China.
It would be hilarious if it wasn’t tragic.
I should point out Colenso has been crowned ‘best APAC agency’ in its time … and while that before I was here, I still find it wrong and would openly say it was.
Sure, they didn’t suggest they were going to colonise the whole region with their approach to creativity, but they also didn’t say they weren’t … which still suggests some sort of superiority, intentional or not.
Look, I get the titles are a byproduct of how the awards are calculated … and I get it also reflects who enters and how many times … but given the vast majority of the judges are English natives – with Western frames-of-reference – it immediately benefits those who come from similar backgrounds.
This is not a new issue for me.
I said it when I got Chaz from BBH to do a co/presentation with me/Wieden in 2012 … I said in back in 2013, when I was invited to speak at Mumbrella about Asian creativity and I said it every time I was spoke at an Asian awards where the lead language was – bizarrely – English.
Asian creativity has a terrible reputation.
I know there’s issues of scam advertising, but that’s not unique to Asia. Remember Peggy?
The reality is the Asian region has used creativity in innovative ways for thousands of years.
For fucks sake, this is where paper, printing, money, gunpowder, wheelbarrows, coffins, chopsticks, toilet paper, holistic health and TikTok originated.
Sure, the creativity produced today may not always follow Western market approaches … and their contexts of life may be very different to other countries … but that doesn’t mean it’s any less worthy, valuable, creative or interesting.
We can all learn from others.
There is so much to gain from hearing how other countries approach things.
Being the best English speaking agency in APAC is still a wonderful achievement.
But there’s enough ego in this industry without us adding to it by handing out titles that have more in common with colonialism than creativity.
Over to you industry award and magazines …

Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Awards, Birthday, Bonnie, Cannes, Cliches, Comment, Creativity, Culture, Jill, Otis, Paul, Paula, WARC
So, I’m back.
And I survived.
Better yet, the family … pooch … and my colleagues seemed relatively happy to see me, which is a massive win.
Plus the people with the birthdays, had good ones. Albeit maybe because I didn’t get to share it with them.
Anyway, Cannes was interesting.
I have a very weird relationship with it because while I love hearing great people talk … looking at some incredible work and seeing old friends, I do hate a lot of ‘the scene’.
The indulgence.
The egotism.
The excess.
That said, so much of that is now coming from people and companies who work in consultancies, tech, research or big multinationals – rather than ad agencies or companies who practice creativity in the truest sense of the word. Part of that is because they’re the only ones who can afford it … but it also reveals a chink in their ‘armor of confidence’. Evidence that for all their smarts, they’re desperate to feel admired, liked, wanted … without ever realizing their American Psycho approach to life attracts derision more than attraction.
At least for me.
I often wonder if all industry conference get-togethers create this sort of energy.
Do dentists/analysts/publishers [delete as appropriate] start to convince themselves they’re the Masters-Of-The-Universe when all packed tightly into one room?
As I said, Cannes is brilliant for the talks, the creativity and the ability to reconnect with old friends.
It’s nice to see a celebration of what we do when so often it faces a barrage of abuse from people who wouldn’t know creativity if it smashed them in the face.
But the vulgar displays of excess are less attractive to me.
As are the giant ads from tech/consultancy companies which are trying to position themselves as creative but end up demonstrating they’re the total opposite.
At least that’s slightly amusing, especially because you know it took them 6 months of board approval/design to make it happen.
But I digress …
I’m back.
I had a good time.
I’m thankful to WARC and Paula for making it happen.
I’m very happy to have seen some old friends after years.
But – unfortunately for you – I’m ready to write more blog bollocks.