Filed under: Advertising, Attitude & Aptitude, Brand, Brand Suicide, Comment, Confidence, Content, Context, Creativity, Culture, Insight, Loyalty, Management, Marketing, Marketing Fail, Relevance, Resonance
A few weeks ago someone sent me this picture …
Yes, it’s funny, but it’s also right.
At least to a certain audience group.
Which seems to be a thing we’re increasingly forgetting.
Quite a lot of the time, it feels like we experience some sort of group deliberate ignorance. Preferring to suggest ideas will appeal to everyone because we live in a world where the slightest whiff of ‘niche’ is immediately dismissed by clients.
It’s why we have target audiences that are 25-54.
It’s why we have ads that are about people rather than for people.
It’s why we pretend entire generations THINK AND ACT EXACTLY THE SAME.
It would be funny if it wasn’t so tragic. Especially when think about the huge amounts of money being spent on research to ‘know our audience better’.
Great brands sacrifice.
They want to mean everything to someone rather than be something for everyone.
Which is why they know who they are. Know who they matter to. And know what to focus on.
That doesn’t mean they are limiting their success … they’re growing it.
Valuing who they are as much as what they earn and building scale from leading change rather than blindly chasing popularity.
It’s the foundation of why they charge more, sell more and are desired more. Especially compared to the product amoebas who spend their millions communicating to anyone about absolutely nothing..
So while people in our industry may smugly question the intelligence of the people who wrote that sign on the back of the ute … if we were to invite them to look at what our industry says and does, I’m pretty sure they’d think we’re the bigger joke.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Comment, Corporate Evil, Money
There’s an old saying that goes, ‘money talks but wealth whispers’.
It’s a nice turn of phrase, but if it was ever true – and it probably was, at least in terms of old school rich – wealth is talking much more loudly these days.
Many years ago I wrote a post about it and how I was how wealth was moving from expressions of success to acts of arrogance.
Since I wrote that post waaaaaaaaay back in 2006, we have seen this shift become more and more common, to the point where the characters in the brilliant Succession … are seen as aspirational rather than despicable.
But this situation is not new …
I remember reading an interview with Michael Douglas where he couldn’t work out why people liked his character in Wall Street, when he was supposed to represent everything wrong with the times.
However the reality is if you revisit his famous ‘Greed Is Good’ speech … it sounds very similar to the toxic, machismo, ego-bullshit Musk and Bezos – let alone the Roy family in Succession – spout on a disturbingly regular basis.
Have a look …
So when you consider this – and the hero status Jordan Belfort achieved with his ‘Wolf Of Wall Street’ persona – you start to realise that rather than learn from the mistakes of the past, we’re running right back at them.
Or said another way, it’s like the 80’s all over again.
Nothing reinforced this to me that this ad I recently saw on insta …
What the fuck?
For all the vulgar displays of wealth I’ve seen – and I’ve seen a lot having lived in China and America – I don’t know if anything beats the utter arrogance of travelling to one of the most environmentally fragile places on the planet simply so you can then piss on it by using mass carbon-emission producing boats, helicopters and submarines.
Fuck the environment.
Fuck the planet.
Fuck humanity.
All that matters is doing what you want and money lets you do whatever that is.
I honestly don’t know who I hate more … the company who put this on or the people who will happily pay to be a part of it.
That they have chosen to advertise this disgrace on instagram shows how much the company knows ‘alienating people’ is part of the appeal for the rich.
It’s sick.
As sick as all those companies who try to profit from the environmental crisis by making products that are ‘less bad’ rather than ‘more good’ and then try to place the burden of responsibility on the population rather than the corporation.
But then, as Joel Bakan wrote way back in 2005 with his book Corporation – companies, like the ultra wealthy – are fucking psychopaths.
Filed under: A Bit Of Inspiration, Advertising, Agency Culture, Attitude & Aptitude, Authenticity, Comment, Confidence, Creative Development, Creativity, Culture, Honesty, Management, Marketing, Relationships, Research, Resonance, Respect, Trust, Truth
I recently saw this very disturbing video.
When I say ‘disturbing’, it’s not bad … in fact the person in it has CHOSEN to be in this situation … however watching it absolutely freaks me out.
I find it hard to watch.
I find it hard to breath.
I find it hard to comprehend.
In fact, every time I watch it, I start jiggling my arms and neck because I need to feel I am free to move rather than be trapped in the most contrived of spaces.
Have a look at this …
However after forcing myself to watch it a few times, I realised it could be seen as more than just a deranged man wanting to increase the odds of death. It was a perfect metaphor for so much of working in the modern creative industry.
Yes, we could talk about the quest for craft and rigour. The painstaking approach we take to find an idea that will unlock a whole world of change and opportunity. The commitment to doing the right thing rather than the easiest.
I could talk about that, but …
1. I don’t know if that is true for a lot of what goes on these days.
2. It feels far more a reflection of dealing with corporate politics, committees, toxic positivity, arrogance and ego or – worse of all – workshops, specifically those designed to let people ‘feel part of the process’ despite the fact they created the problem you’ve been asked to solve.
I know all this sounds massively arrogant of me.
It’s certainly not the case all the time.
But the fact that when it isn’t, it’s like a revelation means it’s far more present than many like to admit. And that’s horrific. Not just in terms of the wasted energy and time … but in lost opportunities. Which is why the best relationships are built on people who want the same thing.
That doesn’t mean they will always agree on how to achieve it … but it does mean you trust and respect each others opinion, talent and expertise rather than thinking the other party is out to screw you over. Though the way the procurement process is often handled, it’s not hard to see why that happens.
It doesn’t have to be that way.
Not if you really want something to be great.
Not if you truly value the work the other party brings to the table.
That doesn’t mean you shouldn’t care about costs – of course not – but as I wrote a while back about how Metallica’s management dealt with me when we started working together, their view was when you pay someone well, you’re not just showing respect for what they do, you’re ensuring they want to give you their best in all they do.
Which makes an even more cost effective arrangement.
A more trust-worthy relationship.
A more productive partnership.
Who knew?
Oh yes, the people who understand the value of living up to quality, not purely down to a price.
Filed under: A Bit Of Inspiration, Advertising, Comment, Context, Creativity, Culture, Devious Strategy, Effectiveness, Food, Happiness, Insight, Marketing
A few weeks ago I was asked to talk to a board of directors about creativity in business. Specifically, how they could encourage more of it.
I showed them this:
I had seen this image on Twitter and fell in love with it.
Yes, it’s a small thing, but it’s an important one.
Alright … before I go over the top, I do appreciate it’s simply a napkin holder with some words printed on it and there’s millions of companies that offer that.
But instead of just putting their company name on it – or NAPKINS in big letters – someone at this shop saw the opportunity to use them to add charm and value to their brand and product.
Hell, I’ve seen 3 minute TV commercials that can’t achieve that.
And all it took was 4 words.
Four words to turn a lowly napkin into a Donut Evidence Removal Kit. A Donut Evidence Removal Kit that celebrates the deliciousness of their food. That acknowledges what you’ve just eaten is definitely on the naughty side of indulgence.
FOUR WORDS.
ON A NAPKIN DISPENSER.
And yet it all comes together to convey a ridiculous amount of cheeky charm for a shop that, whatever way you look at it, simply sells fried dough.
So don’t tell me creativity doesn’t add value or drive business.
It can make more of a claim for effectiveness than logic ever will.
Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Comment, Creativity, Effectiveness, Insight, Planners, Planning
I posted this on LinkedIn a while back, but I thought I’d post here too. Not because I couldn’t be bothered to write an original post [when have I ever done that?] but because I think it is actually valuable for anyone working in addend.
If you work in an ad agency – especially in the planning or strategy department – you’re going to have a time in the year, where you’re writing award submissions.
Effies.
Warc.
You name it, you’ll be writing it.
And while I often judge these awards, the purpose of this post is not so I have an easier time reading the countless submissions … it’s so you can see how to make your case more persuasive.
The basic rule is this.
When you’ve written your paper and think you’ve got it “just right” …
I want you to read this article and then start again.
Yes, it is a food review.
Yes, it’s from the Birmingham Mail newspaper.
And yes, it’s from someone who describes herself as ‘common as muck’.
But when you read it, you’ll learn what wonderful writing, proper insight, real appreciation of the role of creativity and actual honesty looks like.
It’s a magnificent article.
One filled with appreciation and wonder when it could so easily have been a judgemental hatchet job.
I was so taken by it, I even wrote to the journalist offering to pay for their meal … and I don’t even do that for my team.
[For the record, she replied and said she couldn’t accept it. So I asked for her charity of choice and made a donation under her name instead. It was this one if anyone else feels inclined]
So if a food review in the Birmingham Mail newspaper can do it, you can do it too.
I’ll be watching.
And judging.