The Musings Of An Opinionated Sod [Help Me Grow!]


When You Don’t Even Have To Try, You Should Still Try …

One of the places I find most hysterical in the World is San Francisco.

Yes … the entire place.

I find it hysterical because it’s often referred to as a liberal, hippy paradise when the reality is it’s one of the most expensive, exclusive and divisive places on earth.

Of course it wasn’t always this way, but the rise of tech has seen so much money coming into the place, that not only is everything hideously expensive, but the service industry – something America was once famous for – has seemingly given up making any effort whatsoever, safe in the knowledge they’re going to get people giving them money for stuff regardless.

No where is this attitude more prevalent than the hotel industry.

Because there are so many people coming into the place – hotels are almost always full.

What that’s resulted in, is even crappy hotels charging rates plush places in LA would balk at.

Case in point, the hotel I stayed in – The Taj – cost more for 1 night than the 2 nights I stayed at the Ritz Carlton at Marina Del Rey.

Which had a water view.

And breakfast included.

What I got at the Taj, was this …

Now I used to have Taj Hotels as a client.

I know their history and the way they approach their business.

Thanks to the Silicon Valley goldrush … the Taj San Fran doesn’t embody any of them.

In fact, I would say the only thing it’s suitable for, is a Martin Parr photo assignment.

For those who don’t know the brilliant Mr P, he is a photographer who specialises in brilliantly capturing the utterly mundane … usually in Britain.

With that in mind, I’ve written him a letter, dedicated to the experience I had at the Taj SF.

Dear Martin Parr.

If you’re looking for inspiration on what – and where – your next photo project could be, may I suggest The Taj Hotel in San Fran.

Not only does it have the depressingly bland interior design qualities of 1980’s middle England that I know you love love, but it comes with the price tag of a modern of Russian Oligarch.

Even when I came back to the room at 2:30am – after a long day at the office – I was reluctant to sleep there, for fear the rundown averageness of the place would do me irreparable damage in the night.

It is a photo exhibition waiting to happen.

Possibly your finest ever.

I even have a name for the shot … Expensive Beige.

You’re welcome.

Rob



If Only All Monday’s Could Feel This Way …
July 6, 2015, 6:15 am
Filed under: Customer Service, Hotels

That photo above is of the mini-bar price list for the East Hotel in Bejing.

And no, that’s not a typo … everything in the mini-bar is free.

FREE!!!

EVERYTHING!!!

At a time where so many hotels are trying to charge you bloody fortune for basic amenities … like toothbrushes and water.

I have written many posts over the years about how customer service in Asian hotels is better than anywhere else in the World and this is another reason why … though I must admit it would have been better if they’d told me about the freebie mini-bar when I checked into the hotel rather than having me realise it just as I was checking out.

Cunning bastards.