Filed under: A Bit Of Inspiration, Advertising, Attitude & Aptitude, Collaboration, Colleagues, Creativity, Culture, Emotion, Empathy, Linkedin, Loyalty, Management, Process, Professionalism, Relationships, Relevance, Reputation, Resonance, Respect
It seems that as an industry, we care more about frameworks than what they are supposed to help create.
Actually, it’s worse than that …
It seems we aspire to be known for the creation of a framework rather than the work.
Nothing summed this up more to me than an article I read on Linkedin …
I must admit, I read it a few times to try and comprehend what I was looking at …
Trying to work out why my initial response was shock and – to be honest – disgust.
After all, they’d received a lot of positive comments from a lot of smart people, so surely I had got the wrong end of the stick?
But then, after a lot of consideration, I realized I hadn’t read it incorrectly … this person really had put forward a framework on how to interact with colleagues having a tough time.
Which is why I responded with this …
If truth be told, their write up on why this mattered to them, made sense.
Too many ‘managers’ DO jump to solving problems rather than listening to them.
But the great irony to their proposed solution is that they had inadvertently just put forward a methodology that is part of the reason we have these problems in the first place.
Because business has equated professionalism with optimised efficiency rather than human emotion.
Conveniently – or deliberately – forgetting that while frameworks may help create the consistency, it’s humanity who creates the value.
Or said another way:
It doesn’t matter what business you’re in.
It doesn’t matter who you conduct your business with.
It doesn’t even matter how you make your business operate.
At the end of the day, whatever line of work you’re in – business is always personal.