A few weeks ago, I read this:
It was said by Susan Ann Sulley, one of the singers in The Human League about their iconic song, ‘Don’t You Want Me’.
I have to admit, it has absolutely captivated me.
From the acknowledgement there was a real chance they could have put sleigh bells on the song if they thought it would chart over Christmas – which would have immediately made the song a novelty record rather than one of pop’s true classics – to her statement of simply being ‘an ordinary girl, doing her best’.
The level of honesty featured in those few lines is both breath-taking and disarming … especially given it comes from someone from within an industry that loves to big-talk itself, even when they haven’t had a Worldwide hit like Susan has.
To be honest, this openness is reflected in the entire article – which reinforces some ‘no nonsense’ Northern stereotype that adland likes to communicate over and over again.
But there’s something else I like about it …
Because while rigour and planning definitely increase the odds of success, the uncomfortable truth for all those companies, consultancies and self-anointed marketing masters who claim to have proprietary processes that ‘guarantee success’ is the legends, legacies and icons of culture owe far more of their good fortune to the beauty of happy accidents than an obsessive focus on the perfection of a process.
Said another way, they leave space for chaos rather than try to remove it.
I get it may sound counter-productive, but as Martin and I said way back in 2019 … chaos creates what order can’t.