The Musings Of An Opinionated Sod [Help Me Grow!]


What Can FMCG Learn From The Transformers?
August 17, 2007, 7:30 am
Filed under: Comment

transformers movie optimus prime

So I was talking to a client yesterday about packaging [a subject I bloody love] and the discussion turned to a promotion I was involved with for Dutch coffee brand, Douwe Egberts.

About 8 years ago, we got a brief to develop an idea that would drive sales [how original] … however they were insistent anything we did had to be appropriate to the ‘essence of the brand’ – so they didn’t want to see any ‘left-field’ concepts and/or an over-reliance on brightly coloured ‘starbursts’, haha!

Anyway, given their brand idea was ‘A Relaxing Moment’ [I know, clichéd as fuck … but we inherited it so had to make of it what we could!] we decided that rather than do the bog-standard ‘WIN A HOLIDAY/BED/MASSAGE/WANK [mainly because loads of brands do that sort of thing [well, not the wank!] so it’s effectiveness is questionable PLUS you tend to be ‘buying’ customers rather than building any real loyalty] … the best thing we could do was find a way that PROVED Douwe Egberts created ‘relaxing moments’ rather than rely on cliché ‘lifestyle advertising’ and/or ‘borrowed interest’.

Well that was all well and good in theory … however we didn’t have the faintest idea what to do, so after poncing around for fucking ages, we finally came up with an idea that we liked.

To cut a VERY long story short, we got Bodum [the designer kitchenware company] to re-create all of Douwe Egberts outer packaging so that after use, it would become [dependent on the product purchased] a fashionable drinking glass, a tea-light holder, an aromatherapy kit and/or a vase – things that not only helped create ‘a relaxing moment’, but were items you’d actually want to keep/use.

Sure it increased overall packaging production costs – but the end result was a differentiated brand offering that returned – if memory serves me right – sales increase of around 40%.

[Of course the client who approved the idea left soon after and their replacement hated the concept so sacked us and went back to WIN A HOLIDAY/BED/MASSAGE/WANK … but that’s not important right now, hahaha]

DSC00007.JPG

Anyway, this got me thinking …

What if we pressured companies to stop talking about re-cycling and the environment … and pushed them to change their packaging so it could be used in an alternate manner when finished with?

I’m not talking about something crappy like a poopa-scooper or paper plate …  but something that has real desirable appeal, like the Bodum stuff we did, but obviously appropriate to the individual brands consumer.

I know some brands out there do it … but it is still the exception and even then, quite often only part of a short-term promotion.

The thing is, it’s all too easy for brands to ‘talk’ about being ‘environmentally conscious but it doesn’t really mean much unless they prove it.

OK … making packaging recyclable is a good start, however [1] its often a small gesture and [2] the responsibility of the ‘recycling’ is still primarily on the shoulders of the ‘user’.

Maybe if we pushed companies to think more interms of REUSABLE rather than RECYCLABLE, then we’d be helping the environment [and the brand] to a far greater level than many of the current corporate practices could ever hope for – though I could be talking bollocks, afterall quite a few people this week have been saying as much, hahaha!

PS: Can someone tell me if South Australia still offers ‘money back’ for aluminium cans taken to a recycling bay?


71 Comments so far
Leave a comment

yes, they do, rob – 5c. and i think even bottles as well.

Comment by lauren

i would also like to see reduce, reuse, refill and recycle. body shop used to sell refills, but don’t (because it cost them just as much) and it annoys me that i can’t go into my local cafe with my own mug and get them to fill it up to save on packaging altogether.
and yes, i know, i should be in bed… ha!

Comment by lauren

FMCG can learn that if any product is packaged like Megatron, sales will increase dramatically.

Comment by Will

Scarily Lauren, Starbucks allow you to do that!

Love the idea Rob but then I was involved in it 🙂

Comment by Pete

i don’t think they do that here pete – i know in the states, everyone carries around their own mug – well they did 10 years ago when i was there (hell, they were even sipping coffee on the bus between seattle and olympia!) – but it doesn’t seem to be the ‘done thing’ here at all.

Comment by lauren

Come on folks. Win a wank? That’s an awesome line.

Comment by Charles Frith

Hello Mister Robert, I read your blog often and decide to comment now for fist time. I think this good because it helps brands save the world. Like a transformer. Maybe IKEA could print instructions on their flat pack cardboard pack that make little furniture things out of the cardboard?

Comment by Alfredo

I seem to recall that South Australian authorities require a week’s notice (for cash handling purposes) when it comes to the kind of quantities of cans you’re going to be returning after the weekend.

Comment by John Dodds

Its a good idea, for some brands it wouldnt really have any practical use; but there are plenty where it would:

Tv boxes as remote holders; dvd player boxes as dvd rack; mobile boxes as accessories holder etc

Comment by Rob Mortimer

Hello Alfredo – thanks for writing in and hope you do a damn lot more of it 🙂

And Charles – why did I know you’d love that!

Comment by Rob

Hello. I write more now. What if IKEA furniture transformed into other things too? Like automobiles or climbing frames for the children? You must take the books out of BILLY first but surely.

Comment by Alfredo

Alfredo … you’re English has improved dramatically. Are you reading one of the books you’ve taken out of the [Billy?] bookshelf?

Comment by Rob

I use http://babelfish.altavista.com/ to help.

Comment by Alfredo

It’s improving you with EVERY comment.

Comment by Rob

I say thank you. I must be going to my bed now. I come and write more in the morning.

Comment by Alfredo

Tops … looking forward to it, sleep well.

BTW, have you got a brother? Maybe called Sacr… or something?

Comment by Rob

Something I was thinking about a while back was that experience with the brand happens not just at the POS, but throughout the product’s life… so, my point, I guess, is that if you make it difficult for a package to be recycled – people will still probably buy your product, but they’re unlikely to feel happy about it as they struggle (emotionally and physically) to throw it away in a way that doesn’t make them feel so bad. So basically we need to be thinking about end-of-life brand experiences – how happy will this make people once they’ve already used it up?? It might not draw that many new customers, but it will certainly guarantee the existing ones won’t get fed up and switch brands. So the more interesting a package is after it’s stopped being a package (your mug example is good) the more likely people will have a good end-of-life experience with it… it becomes something new… and for the cheaper clients out there, at least by considering this VERY important point of contact with consumers, they will be more likely to buy into easily recyclable packaging. Ie. not making cardboard/plastic mixes, or tetrapaks, or otherwise confusing wrapping.

great blog by the way.

Comment by collyn

OK. Sorry.

Comment by Marcus

Yes folks, Marcus WAS Alfredo.

What a fucking surprise. But he’s back [I hope] and we can expect more madness from the curly-haired man soon.

Collyn … don’t take this the wrong way, but are you real?

I ask because you’ve never commented before and while I am really glad you have [I like your comment by the way, would love to hear more on it] with Marcus trying to be the ‘Man With A Thousand Faces’, I am not sure if you exist or are another character from the Brown head of characters 🙂

Please restore my faith in the people on this blog and prove your existence …

[If only I could ask God the same thing eh!]

Comment by Rob

I’m here Campbell. And I’ve got my eye on you.

Comment by God

Dear Andy. Re: Your comment on my sexuality.

Any man that goes through as many marriages as you, has, obviously, yet to find the sexual “home”.

Comment by Marcus

Andy can buy his hetrosexuality…

Comment by Rob Mortimer

And before you ask… yup, got my eye on you too.

Comment by Satan

Hey scientists, you’ve got your answer to the eternal question. That’s $1,000,000 please.

Comment by Rob

I can’t be arsed.

Comment by Buddah

Shut up Buddah, and put the kettle on.

Comment by Ron Hubbard

This blog is the home for the religously ambigious. YAY!

Comment by Rob

i love this blog!!

Comment by lauren

Hey Ron, you coming over later? Texas Hold ’em?

Comment by Satan

He can’t, he’s baby sitting.

Comment by Tom Cruise

im not gay but the bloke whose sucking my cock is and his name is marcus j h brown. 🙂

Comment by andy@cynic

No he’s not. I should fucking well know.

Comment by Satan

Got my eye on you too Boucher.

Comment by God

Ok – I’ve finished my book now.

Comment by Lee Harvey Oswald

It was still more impressive when Richard Branson posted…

Comment by Dave Mortimer

Tea’s ready!

Comment by Buddah

Got my eye on him too David.

Comment by God

ug.

Comment by Thor

Oh no, who the hell let Thor in?

Comment by Buddah

ug ug Buddah ug.

Comment by Thor

😉

Comment by Thor

Thor – can you baby sit tonight?

Comment by Ron Hubbard

ug ug. ug.

Comment by Thor

Was that a yes or a no. Jesus!

Comment by Ron Hubbard

Ron?

Comment by Jesus

Forget it Hubbard.

Comment by Tom Cruise

Get back in your room young man. You still haven’t finished your homework.

Comment by God

Tea’s getting cold.

Comment by Buddah

marcus is on speed. as well as my fucking cock. get off you gay.

Comment by andy@cynic

Hey, Andy. Let me know when he’s finished. I’ll be over like a FLASH!

Comment by Freddie

I did not have sex with Mr Brown.

Comment by Bill Clinton

ug ug Andy ug ug Freddie 😉

Comment by Thor

But you fucking well inhaled bill.

Comment by Ron Hubbard

I love Dave Mortimer’s comment … I laughed madly at Andy’s … God / Hubbard / Buddah / Satan / Cruise / Brown … are there usual genius … and I’ve had it on good authority that Collyn IS a real person so it’s a good end to an OK week and with that, I wish you all a great day and a toptastic [hahaha] weekend.

Comment by Rob

Last thing …

Hey Freddie, I would of thought Fat Bottomed Bloke would of been a better song link, but who am I next to your genius …

Comment by Rob

By Rob

Comment by Ron Hubbard

Yeah, have a great weekend

Comment by Buddah

If Andy is god. Then who the hell is Andy?

Comment by Rob Mortimer

Whatever

Comment by Satan

What Satan said.

Comment by God

We will not have our names taken in vain in this house of blasphemers. Verily you will now be plagued by havershams.

Comment by God, Buddah, Satan And Thor

God, Buddah, Satan And Thor.

Sounds like the Aston Villa back four… or a lsd influence 60’s rock group.

Comment by Rob Mortimer

verily… now there’s a word that just isn’t used enough in day-to-day conversation…

Comment by lauren

thor? after marcus been “piggy backing” his arse, hes positively fucking rash ridden.

Comment by andy@cynic

Is Thor a creative?

Comment by marcusbrown

Is the Pope Catholic?

Comment by God, Buddah, Satan And Thor

I thought he was German?

Comment by marcusbrown

Thor point?

Comment by Rob Mortimer

Nordic actually.

Comment by God, Buddah, Satan And Thor

Love the packaging ideas. But, would they work for something you use all the time? I go through a lot of jars – I feel bad even recycling them so I try to keep using them and end up with the bottom of my kitchen cupboards full of them. A candle holder is good, but I only want so many…

I like the idea if it is a useful item that can also be put out with the recycling (or given to mum).

Some new faces I see…

Comment by Jade

Good point Jade … in the case of Douwe Egberts it was for a promotional period only, so the brand has to continually re-invent the ‘after-use’ of the item so that people don’t get sick of them or have too many lying about.

Hmmmm, this probably makes it less practical than simply allowing it to be recyclable – but interms of consumer brand impressione, it still would probably be of value.

Comment by Rob




Leave a Reply